Overview
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming how businesses work, and we are at the forefront of that shift. Genpact's AI Gigafactory is our industry-first accelerator, showing how we scale advanced technology to help global enterprises work smarter, grow faster, and transform at scale.
If you thrive in a fast-moving, innovation-driven environment and want to push the boundaries of what is possible, this role is for you. Genpact (NYSE: G) is an agentic and advanced technology solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes.
Job Description
In this role, you will be responsible for all activities related to the I2C domain, including:
- Reconciling the agent account against the remittance provided by the account current agent.
- Posting amounts on policy bill lines received from agents for policy premiums.
- Following up with agents on delinquent items and on amounts sitting in the suspense account.
- Ensuring transaction quality meets predefined parameters set by SLA metrics.
- Providing relevant process reports on time.
- Adhering to established attendance schedules and predefined rosters.
- Following company policies and procedures.
- Coaching and grooming team members to build a strong, efficient team.
What We Are Looking For
- Good analytical and problem-solving skills.
- Ability to communicate verbally and by email with businesses.
- Strong attention to detail and a high level of accuracy.
- Ability to prioritize effectively and stay flexible as needs change.
- A positive attitude, a focus on continuous process improvement, and an open mind to change.
- Proven ability to build effective working relationships with clients and internal stakeholders.
Why Join Genpact?
- Lead AI-powered transformation: Drive innovation and solve real-world business challenges.
- Make an impact: Help global enterprises solve challenges that matter.
- Accelerate your career: Gain hands-on experience, mentorship, and world-class learning.
- Work with the best: Join more than 140,000 bold thinkers and problem-solvers.
- Thrive in a values-driven culture: Courage, curiosity, and incisiveness, built on integrity and inclusion, let your ideas fuel progress.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military or veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable law. Genpact does not charge fees to process job applications, and applicants are never required to pay to take part in the hiring process.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
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Education Requirements
- Bachelor's in Accounting, Commerce, Economics or Finance
- Master's in Finance
Eligible Batch Years

Genpact
Genpact is a global professional services firm that focuses on delivering digital transformation through process innovation and technology. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and has since grown into a multinational corporation with a strong presence across industries such as banking, financial services, healthcare, manufacturing, and consumer goods. With over 100,000 employees operating in more than 30 countries, Genpact leverages data, analytics, AI, and design thinking to help clients streamline operations, enhance customer experiences, and drive business growth.
The company's mission is to help businesses make the right decisions through intelligent operations and digital solutions. Genpact is recognized for its expertise in business process management (BPM), consulting, and technology-enabled services, and has built a reputation for delivering measurable outcomes. Recent achievements include expanding its AI-driven platforms, strengthening partnerships with cloud providers, and being consistently ranked among top outsourcing and transformation service providers globally.
Company Details
Connect With Us
Websitegenpact.com