Genpact Hiring F&A Specialist in Hyderabad (Night Shift)

About the Role

Genpact is an agentic and advanced technology solutions company that uses process intelligence and artificial intelligence to deliver measurable outcomes. This role sits in the I2C domain of its F&A (Finance and Accounting) practice and works on AI-powered transformation for global enterprises.

Responsibilities

• Reconcile agent accounts against the remittance provided by the agent's current account.
• Post amounts to policy bill lines received from agents for policy premiums.
• Follow up with agents on delinquent items and on amounts sitting in the suspense account.
• Ensure transaction quality meets the predefined parameters set by SLA metrics.
• Provide relevant process reports on time.
• Adhere to established attendance schedules and predefined rosters.
• Follow company policies and procedures.
• Coach and groom team members to build a strong, efficient team.

What We Are Looking For

• Good analytical and problem-solving skills.
• Ability to communicate verbally and by email with businesses.
• Strong attention to detail and a high level of accuracy.
• Ability to prioritize effectively and stay flexible as needs change.
• A positive attitude, a focus on continuous process improvement, and an open mind to change.
• Proven ability to build effective working relationships with clients and internal stakeholders.

Why Join Genpact?

• Lead AI-powered transformation: Drive innovation and solve real-world business challenges.
• Make an impact: Help global enterprises solve challenges that matter.
• Accelerate your career: Get hands-on experience, mentorship, and world-class learning.
• Work with the best: Join more than 140,000 problem-solvers who push boundaries every day.

Genpact is an Equal Opportunity Employer and does not charge fees to process job applications. Applicants are never required to pay to take part in the hiring process, including for starter kits, applications, equipment or training.