Overview
Job Description
The executive will be responsible for making initial contact with responsible parties or their insurance companies to obtain contact information and payment status. The Demand Specialist will also review files prior to phone calls to familiarize themselves with the claim. In addition, the Demand Specialist will match the collection data to prepare and mail collection packages to other insurance companies or responsible parties.
Communication skills: should be able to read and interpret business documents.
- Good computer navigation skills
- Good keyboarding speed (25 W.P.M.)
- Good knowledge of complete MS Office suite
Key Responsibilities
- Conduct outbound communication to obtain claim and recovery-related information supporting recovery operations.
- Review, validate, and compile supporting documentation required for recovery processing.
- Perform financial calculations and analysis to determine accurate recovery amounts.
- Prepare, generate, and issue recovery demand letters in accordance with established guidelines and procedures.
- Ensure recovery activities are completed accurately, timely, and in compliance with operational requirements.
Qualifications
Graduation or diploma from a college or university with a minimum of fifteen (15) years of education.
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Education Requirements
- Graduation or diploma from a college or university with a minimum of fifteen (15) years of education
Eligible Batch Years
EXL
EXL (EXL Service Holdings, Inc.) is a global data analytics, digital operations, and business process management company headquartered in New York, United States. Founded in 1999, the company helps organizations transform their operations using data, artificial intelligence, and domain expertise. EXL serves clients across industries such as insurance, healthcare, banking and financial services, retail, and travel, providing services that include analytics, AI-driven decision support, finance and accounting outsourcing, and customer operations.
With a workforce of tens of thousands of employees operating across North America, Europe, Asia, and other global delivery centers, EXL is recognized as a leading provider in the analytics-led outsourcing and digital transformation space. The company combines deep industry knowledge with advanced data science and cloud technologies to help enterprises improve efficiency, manage risk, and enhance customer experience. In recent years, EXL has strengthened its analytics and AI capabilities through acquisitions and platform investments, positioning itself as a prominent player in data-driven business services.
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Websiteexlservice.com