Emerson is Hiring Buyout Order Administrator in Chennai

Job Summary

Emerson Automation Solutions brings together technology and engineering to create solutions that benefit customers. This position is open within the Flow Controls Business Unit, which is part of the Final Control Group.

The Buyout Administrator is based in Chennai, India and supports all customers in the Middle East and Africa. The role manages logistics operations to build agile, flexible and efficient logistics processes through globally consistent, best-in-class programs. It supports on-time delivery, regulatory compliance and operational excellence to strengthen long-term customer loyalty.

Your Responsibilities

Order Monitoring and Expediting

• Monitor customer orders from order entry through shipping and final delivery.
• Identify, follow up on and resolve delays, holds and bottlenecks by coordinating with relevant teams.
• Closely track shutdown, LD, PRECOM and other urgent or critical orders.
• Monitor factory timelines and coordinate with Buyout Admin for orders falling behind schedule.
• Prepare and maintain monthly order status reports for buyout factories.
• Use JDI to access, review and update order and shipment schedule details.

Factory and Global Coordination

• Interface and communicate with global factories across world areas (excluding MEA).
• Monitor and follow up on all buyout orders with factory teams.
• Share regular delivery and shipment status updates with the Buyout Order Administrator, and immediately communicate any delays to the Customer Service team.

Logistics and Shipping Operations

• Execute logistics activities with a solid understanding of Incoterms and the end-to-end shipment lifecycle.
• Arrange shipping releases and ensure accurate shipping documentation from origin and DXB offices.
• Ensure shipping documents meet destination customs rules to avoid demurrage and storage penalties.
• Book shipments in SCO and prepare Certificates of Origin (COO) and attested documents per customer requirements.
• Send pre-alerts to customers and obtain Proof of Delivery (POD) confirmation on delivery.
• Support the Order Admin Team by following up with customers and local partners for POR completion.
• Coordinate export license follow-ups with order admin to avoid last-minute shipping delays.

Finance, GRN and Invoicing Support

• Follow up with factories on timely submission of supplier invoices and escalate delays immediately.
• Support the upload of supplier invoices into Esker.
• Assist the O Admin Team with buyout order invoices.
• Complete invoicing within one day of POD receipt.
• Dispatch invoices within 5 working days and upload them to customer portals or send them by email or tracked courier.
• Support the Order Admin team in clearing logged or disputed invoices.

Trade Compliance, EHS and Regulatory Requirements

• Ensure compliance with Emerson Trade Compliance procedures for import and export.
• Coordinate closely with the Trade Compliance team on regulations and trade laws.
• Coordinate with the EHS team on safety and proper handling requirements.
• Support Letter of Credit and CAD shipments as required by finance or customers.
• Follow procedures for DG, hazardous and dangerous goods shipments.
• Obtain export proof or exit certificates within 5 to 7 days to support VAT reconciliation.

Internal Support

• Provide backup support to colleagues when required.
• Coordinate with Order Management, Order Entry, Sales, Project Execution and Finance teams to keep order flow smooth.

Who You Are

You act quickly and decisively in fast-changing, unpredictable situations and show initiative in tough circumstances. You spot and seize opportunities, keep a strong bottom-line focus and persist through obstacles and setbacks. You have a track record of exceeding goals.

You separate what is relevant from what is not, look beyond the obvious and analyze multiple sources of information to define problems accurately before moving to solutions.

Additional Information

Internal contacts: VP Flow Controls MEA, Directors, Managers, Supervisors, Engineers, Order administrators, Shipping coordinators, Customer service personnel and Workshop personnel.

External contacts: MEA LBPs, customers and other Emerson offices.

Our Culture and Commitment to You

Emerson values every employee and encourages growth, innovation, collaboration and diverse perspectives. Ongoing career development and an inclusive culture help you thrive, whether through mentorship, training or leadership opportunities.

Benefits include competitive plans, a variety of medical insurance options, an Employee Assistance Program, employee resource groups, recognition programs and flexible time off, including paid parental leave (maternal and paternal), vacation and holiday leave.