Deutsche Bank Hiring Payment Processing Analyst - Bangalore

Job Description

The Payments Processing Analyst is responsible for accurate and timely processing of different payment types, including handling physical cash or valuables and managing related investigations. The role involves processing time critical and sometimes complex transactions for the bank’s internal and external clients.

This position also includes handling enquiries from clients and internal stakeholders regarding cash payments before and after execution. Many tasks are time sensitive and may involve regulated processes while coordinating with both internal and external stakeholders.

Key Responsibilities

Processing Standards

• Process payment items according to established procedures and defined cut off times.
• Support daily team operations and coordinate with sending locations for clarifications when needed.
• Share process related updates and clarifications received from sending locations with the team.
• Compile information on process issues and communicate them to the manager.
• Perform end of day functions according to checklists and maintain required records.
• Ensure self assessment reports and supporting documents are reviewed and signed by responsible personnel and countersigned by the team manager.
• Maintain records of procedural updates and share relevant changes with management.
• Support training of new employees according to the defined training modules.
• Ensure proper operational backups are maintained within the department.

Escalation

• Escalate operational issues to supervisors and managers based on the defined escalation procedures.
• Inform the team manager about exceptional situations to enable appropriate action.
• Follow all established procedures and ensure compliance with internal policies and regulations.
• Raise any process related uncertainties with supervisors or managers for clarification.

Compliance

• Identify potential business opportunities during routine transactions and inform management when relevant.

Business Opportunities

• Achieve assigned job objectives within the agreed timelines.
• Contribute ideas that support innovation and service quality improvements.
• Perform monthly departmental self assessments using the defined checklists.
• Ensure reviews accurately highlight control gaps and include suggested corrective actions.

Additional Responsibilities

• Ensure updates or amendments to operational procedures are completed within defined timelines.
• Support training activities for new hires and evaluate learning through tests or quizzes.
• Maintain records related to training and knowledge transfer.
• Assist the manager with preparation of team related MIS reports.

Skills and Experience

• Understanding of payment processing flows within banking operations.
• Knowledge of SWIFT messaging and payment systems.
• Familiarity with regulatory and risk considerations related to payments.
• Exposure to payments operations, SWIFT back office processes, and operational risk management.
• A minimum of a graduate degree in any discipline.

Benefits

• Comprehensive leave policies and gender neutral parental leave.
• Child care assistance reimbursement.
• Sponsorship for relevant professional certifications and education.
• Employee assistance programs for employees and family members.
• Hospitalization insurance coverage for employees and dependents.
• Accident and term life insurance benefits.
• Health screening support for employees aged 35 and above.

Work Environment

The organization promotes continuous learning, professional development, and collaboration. Employees receive guidance from experienced team members and access to flexible benefits that can be tailored to individual needs.

The company promotes a workplace culture built on responsibility, initiative, and collaboration, while encouraging inclusive participation from people of all backgrounds.