Deloitte Hiring Associate Analyst - Executive Assistant Support | Hyderabad

Position Summary

The USI Leadership Support Center at Deloitte Support Services India Private Limited provides operational support to global teams. The Central Business Services (CBS) organization in the UK receives assistance from the Extended Delivery Centre (EDC) in USI.

This role is part of the Leadership Support Centre within Business Support Services. The position suits individuals with a positive attitude, strong organizational abilities, and a willingness to learn. Candidates should demonstrate initiative, resilience, integrity, and the ability to resolve problems quickly.

Key Responsibilities

• Assist UK-based Executive Assistants with submitting expense claims, reconciling American Express statements, booking meeting rooms, and preparing travel itineraries for Partners using Deloitte systems and policies.
• Respond to ad hoc requests and general queries from Executive Assistants in a timely manner.
• Manage requests and service tickets through the ESS Service Portal (ServiceNow) following established best practices.
• Follow Quality Assurance policies by filing deliverables and correspondence with Executive Assistants and other requestors in designated Microsoft Teams folders.
• Understand and comply with Deloitte UK Travel and Expenses policies.
• Update service documentation and training materials such as SOPs, process maps, and SIPOCs when required.
• Provide out-of-office support by assisting with client email management during the absence or leave of Senior Directors.
• Build and maintain strong relationships with key Executive Assistants and stakeholders including partners, directors, and staff.
• Provide coverage during holidays or sickness within the team.
• Support ad hoc tasks and projects for senior directors and associate partners.
• Collaborate effectively within diverse teams and contribute to an inclusive team environment.

The Team

This position is part of a dynamic team responsible for delivering fast-paced business support to the Senior Director and Associate Partner community in the UK member firm. The role operates from the Deloitte USI office in Hyderabad.

Qualifications

• Any graduate, freshers or candidates with less than 11 months of experience in administrative assistant roles.
• Working knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Ability to plan, prioritize, and manage multiple tasks while meeting tight deadlines.
• Strong attention to detail with a diligent and conscientious work approach.
• Good written and verbal communication skills with the ability to draft correspondence.
• Ability to work effectively as part of a team.