Overview
About the Role
Amazon Data Services India Private Limited (ADSIPL) is seeking a skilled Data Centre Operation Technician to join our Data Center Operations team. This role offers the opportunity to work in some of the most advanced, high-density data centers in the world, supporting the expansion of AWS Cloud infrastructure in India.
Key Responsibilities
- Maintain and service data center infrastructure, including server rack installation and hardware troubleshooting.
- Diagnose and resolve network issues, ensuring operational stability.
- Act as the primary contact for internal teams (Network Engineers, Systems Engineers, Developers) and external vendors.
- Handle trouble tickets, perform on-call duties, and participate in scheduled maintenance and change management activities.
- Contribute to technical documentation and root cause analysis for operational incidents.
- Assist in training junior technicians and support team meetings for performance metrics review.
Physical & Shift Requirements
- Ability to lift and rack equipment weighing up to 18kg.
- Work in confined spaces or elevated locations following health & safety guidelines.
- Availability for 24x7 shift rotations.
Basic Qualifications
- BE/B.Tech in IT, Information Systems, Electronics & Communication Engineering, or Electronics & Telecommunications.
- Proficiency in Linux/Unix administration.
- Experience in server hardware troubleshooting and boot processes (POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID).
- Knowledge of network protocols (TCP/IP, Ethernet, L2/L3 technologies) and network hardware (cabling, switches, routers).
- Strong communication skills and passion for IT infrastructure.
Preferred Qualifications
- Experience with remote access tools (console routers, IPMI, BMC).
- Network equipment installation and configuration (Cisco IOS, NX-OS, JunOS).
- Understanding of redundancy systems for power, server hardware, and network connectivity.
- Data center operations knowledge including inventory management and security protocols.
- Project management participation.
- Familiarity with AWS services (EC2, EBS, S3).
- Scripting ability in Bash, Python, Perl, or Ruby.
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Key Skills
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Education Requirements
- BE/B.Tech in IT, Information Systems, Electronics & Communication Engineering, or Electronics & Telecommunications
Eligible Batch Years
Amazon
Amazon is a multinational technology and e-commerce giant founded in 1994 by Jeff Bezos in Seattle, Washington, USA. Originally launched as an online bookstore, Amazon has since evolved into one of the world's largest and most diversified companies, offering products and services across retail, cloud computing, digital streaming, artificial intelligence, and logistics. Its mission is "to be Earth's most customer-centric company," striving to offer customers the widest selection, lowest prices, and utmost convenience.
With over 1.5 million employees globally, Amazon operates extensive fulfillment and delivery networks, powers its AWS (Amazon Web Services) cloud platform used by millions of businesses, and owns subsidiaries such as Whole Foods Market, Audible, and Twitch. The company consistently ranks among the top in global market capitalization and is recognized for its innovation, operational efficiency, and disruptive impact on multiple industries. Recent developments include continued expansion of AWS services, advancements in AI-driven shopping experiences, and sustainability initiatives aimed at achieving net-zero carbon emissions by 2040.
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