Citi Mumbai Hiring KYC Operations Analyst | Hybrid

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting, working with the Compliance and Control team. The role aims to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Conduct client profile reviews for customer accounts
• Review all information and documentation to confirm compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to make sure information is received before due dates
• Perform KYC tasks, including monitoring and tracking KYC records and the Appendix approval process, helping develop and execute action plans for expiring records, and making sure records are not past due
• Assess risk when business decisions are made, protecting the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, following policy, exercising sound ethical judgment, and escalating and reporting control issues transparently
• Support business decisions within the function by turning direction into actionable steps and ensuring effective follow-through. Handle non-routine situations by applying judgement to identify solutions or decisions within scope
• Apply domain expertise and analytical capability to deliver outputs that meet established standards. Evaluate business requirements, form well-reasoned views, and recommend practical solutions
• Exercise independent judgement in day-to-day responsibilities, resolve issues, and drive delivery within the area of responsibility, including quality and timelines. Review outputs and guide approach where required