Citi Hiring Fresh Graduates for KYC Operations Analyst | Mumbai

Role Overview

The KYC Operations Analyst 1 is an entry-level role responsible for supporting Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team. The role focuses on assisting with the development and management of Citi’s internal Know Your Client (KYC) program.

Key Responsibilities

• Create KYC records in the KYC system using information gathered from internal and external sources within agreed timelines.
• Coordinate with relationship management teams and compliance teams to update records until final approval.
• Review company and regulatory information from sources such as firm websites, regulatory portals, Dun & Bradstreet, and public searches.
• Validate KYC records and CIP documentation to ensure accuracy and completeness, including entity formation documents, ownership, and management details.
• Complete KYC records in line with local regulatory requirements, global standards, and internal policies.
• Own the KYC record process from initiation through approval and documentation completion.
• Maintain workflow tools and ensure all mandatory fields, status updates, and comments remain accurate.
• Meet daily productivity targets and SLA timelines for KYC review and completion.
• Regularly update workflow databases and report progress to supervisors.
• Escalate discrepancies, negative news, and high-risk cases to relevant compliance and management teams.
• Support departmental projects when required.

Communication and Reporting

• Provide updates, escalations, and issue reporting through regular communication channels.
• Track and report daily time logs.
• Monitor operational metrics used for management reporting.

Skills and Knowledge

• Understanding of AI concepts including machine learning and generative AI, and their business applications.
• Ability to identify opportunities for improving processes using AI technologies.
• Strong research and negotiation abilities.
• Customer service orientation with excellent written and verbal communication skills.
• Attention to detail and ability to work under pressure within tight timelines.
• Capability to build professional relationships and work effectively in dynamic environments.

Experience and Education

• 1 to 3 years of experience in banking, finance, or law is preferred.
• Experience in AML/KYC, compliance, risk, or control functions is an advantage.
• Knowledge of European Union KYC/AML regulations is beneficial.
• Fresh graduates are encouraged to apply.
• Bachelor’s degree or equivalent experience required.
• ACAMS certification is an added advantage.