Associate - Insurance P&C Claims at Genpact (Gurgaon) | Apply Now

Job Description

Assist clients with inquiries regarding auto insurance policies, providing clear and accurate information. Evaluate client insurance needs and recommend appropriate coverage options to ensure adequate protection. Accurately and efficiently process policy changes, updates, and endorsements. Resolve client concerns and issues in a professional and timely manner, maintaining high customer satisfaction. Collaborate with insurance agents and underwriters to ensure policy accuracy and regulatory compliance. Maintain detailed records of client interactions, policy updates, and resolutions for audit and reporting purposes. Support continuous improvement initiatives by providing feedback on processes and identifying opportunities for enhanced efficiency.

Qualifications

Bachelor's degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or a Master's in Statistics.

Certifications

Associate in Claims (AIC) - The Institutes (USA), Certified Fraud Examiner (CFE) - ACFE, Certified Insurance Counselor (CIC) - American Academy of Professional Coders (AAPC), Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA).

Required Skills

• Claims Management
• Data Management
• Insurance
• Property & Casualty Insurance

Language

English (Required), Intermediate - B1 proficiency.

Additional Job Location

Not specified.

Job Type

Regular

Master Skill List

Insurance - P&C Claims

Remote Type

Hybrid

Work Shift

Evening Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter.
• Make an impact – Help global enterprises solve business challenges that matter.
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress.

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.