As part of Cisco's Customer Experience organization, Cisco Meraki Support consists of Enterprise Support, Learning & Development, and Project & Program Management teams. Using AI-powered tools, the team delivers 24/7 customer support and works to simplify technology processes for customers and internal teams.
The organization focuses on collaboration, problem solving, and delivering customer-first support experiences while building strong relationships across teams and customers.
In this role, you will support customers by troubleshooting technical issues, using AI-enabled tools to improve efficiency, and responding quickly to customer inquiries. You will also continue building your technical expertise through feedback, collaboration, and ongoing training.
Cisco develops technologies that help organizations connect and secure their infrastructure in the AI era and beyond. The company continues to innovate across networking, security, and digital infrastructure solutions.
Teams at Cisco collaborate globally to create impactful solutions while supporting continuous learning and career growth.
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Cisco Systems, Inc. is a globally renowned leader in networking technology, cybersecurity, and communications solutions. Founded in 1984, Cisco has played a pivotal role in shaping the internet and enterprise networking landscapes. With its mission to power an inclusive future for all, the company develops and sells a wide range of products and services, including routers, switches, cloud-based collaboration tools, and security solutions. Cisco serves enterprises, governments, and service providers worldwide, enabling digital transformation and secure connectivity.
Headquartered in San Jose, California, USA, Cisco employs over 80,000 people globally and maintains a strong market position as one of the most influential multinational technology corporations. The company is consistently recognized for innovation, sustainability initiatives, and corporate social responsibility. Recent achievements include advancements in AI-driven networking, expansion of its cybersecurity portfolio, and strategic acquisitions to bolster its cloud and hybrid work offerings.
Websitecisco.com
