Business Operation Support at UST (Bangalore) | ₹5-6 LPA

Who we are

At UST, we help the world's best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our clients to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact, touching billions of lives in the process.

Summary

UST is looking for Business Operation Support Resources.

The Opportunity

We are looking for Operation Support candidates with SAP experience.

Responsibilities

• Attend to calls and emails from customers.
• Resolve customer queries and issues on call and over emails.
• Raise the required orders in SAP based on set guidelines.
• Provide accurate and qualitative information to customers on every call and email.
• Clarify updates with supervisors to obtain complete understanding of the requested information.
• Implement feedback given by supervisors.
• Promote teamwork and project success.

Qualification and Competencies

Preferably Graduate or Under-Graduate. Experience: New College Graduate or 12 months of experience in Order Management or customer-facing industry.

Key Competencies: PC proficiency (Internet, Outlook, Word & Excel), knowledge of Microsoft Windows, excellent customer centricity, oral and written communication, good typing skills (30 WPM minimum), quick learning ability, logical thinking ability.

Mandatory Requirement: Candidate should be flexible and willing to work in shifts (24x7).

What we believe

We're proud to embrace the same values that have shaped UST since the beginning. Since day one, we've been building enduring relationships and a culture of integrity. Today, it's those same values that inspire us to encourage innovation from everyone, champion diversity and inclusion, and place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic, and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures.