American Express Hiring Data Governance Analyst (Gurugram) | 0-2 Yrs

Job Description

The Credit and Fraud Risk (CFR) team supports profitable business growth by reducing fraud risk and keeping credit loss rates among the lowest in the industry. It uses a range of tools and evolving technology to detect and combat fraud, limit disruption to legitimate spending, and deliver a world-class customer experience. The team uses data and digital advances to strengthen risk management, enable commerce, and drive innovation.

A single decision can have many outcomes, and when it affects millions of card members and merchants, it has to be the right one. Product teams are the backbone of American Express's financial services operations and influence every part of the company. As part of this team, you will work with top talent to build smart, innovative strategies that grow our market share and shape how we do business.

As a Data Steward Delegate, you will support day-to-day compliance with the Enterprise Data Management Operating Policy within your domains and business units. You and your team will identify critical data, maintain data definitions, classify data, support data sourcing and usage requests, measure Data Risk Controls, and confirm that Data Incidents are remediated. You will partner with business units, technology teams, and product and platform teams to define and implement the data governance strategy, lead data quality efforts, resolve data and platform issues, and drive consistency, usability, and governance of product data across the enterprise.

Key Responsibilities

• Support the Data Steward in identifying data incidents, performing root-cause analysis, and driving remediation of audit and regulatory feedback.
• Build advanced knowledge of the Enterprise Data Management Operating Policy to support the Data Steward.
• Monitor platform data quality on an ongoing basis, including key reports.
• Help identify data risk by working with upstream data providers, downstream business partners, and technology teams.
• Support the Data Steward in establishing, maintaining, and testing controls that manage data risk within the business unit.
• Coordinate with Business Units and other Business Unit Data Offices to ensure system-level lineage is fully and accurately documented.
• Develop deep platform expertise to help identify critical data elements and contribute to the roadmap for governing them.
• Partner with the Data Steward to develop and manage the data management roadmap.
• Work with product managers to ensure all new use cases are managed according to policy.

Qualifications

• 0-2 years of experience in data quality management, data risk management, control management, or related roles.
• Strong communication, collaboration, and stakeholder management skills, with the ability to influence and engage at multiple levels and across functions.
• Intermediate understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc.) and prior experience.
• Preferred: hands-on experience with AI tools such as ChatGPT, Microsoft Copilot, GitHub Copilot, or similar generative AI platforms.
• Bachelor's degree in finance, Engineering, Mathematics, Statistics, Computer Science, or a similar field.

About the Company

American Express's culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and a commitment to back customers, communities, and colleagues. The company delivers differentiated products and world-class customer service, operating with a strong risk mindset to uphold its brand promise of trust, security, and service.

As part of Team Amex, you will have comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, your work makes an impact, and together you will help define the future of American Express.