WNS Hiring Assistant Manager Operations in Bangalore | Apply Now

Job Description

Based on the training received, you will handle all customer requests related to the Rail, Hotel, Air and Car services in the client's service portfolio, using the client's tools and procedures. You will be responsible for absorbing and applying any process updates shared by the client or the internal support team.

Qualifications

• High school degree
• 0-1 years of experience
• Front-end customer support experience preferred
• Excellent verbal and written communication skills in English
• Attention to detail and problem solving skills
• Highly developed soft skills, in particular communication, empathy and patience

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. The company combines deep domain expertise, its core differentiator, with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience.

Its purpose is to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS brings scale, expertise and execution to create measurable impact.