The Transportation Operation Center (TOC) at Amazon serves as the central hub for managing transportation execution across multiple regions, including North America, India, and Europe. This team ensures the timely pick-up and delivery of freight from vendors to Amazon fulfillment centers and from fulfillment centers to carrier hubs. In case of exceptions, TOC specialists step in to resolve issues and keep all stakeholders informed, while also analyzing trends and proposing process improvements to enhance operational efficiency.
As a Transportation Representative, you will facilitate communication between carriers, vendors, warehouses, and internal Amazon teams. You will address potential issues in both inbound and outbound operations, ensuring freight is picked up and delivered on schedule. This role requires quick decision-making, data analysis, and a strong understanding of logistics.
Amazon is a global technology and e-commerce leader headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994, Amazon's mission is "to be Earth's most customer-centric company," striving to offer customers the lowest possible prices, the best available selection, and the utmost convenience. The company operates the world's largest online marketplace, Amazon.com, and has diversified into cloud computing (Amazon Web Services), digital streaming, artificial intelligence, and consumer electronics, including devices like Kindle, Echo, and Fire TV.
With over 1.5 million employees worldwide as of 2024, Amazon is one of the largest employers globally and consistently ranks among the most valuable brands. The company is renowned for its logistical prowess, rapid delivery services (such as Prime), and innovation in areas like cashierless retail (Amazon Go) and cloud infrastructure. Recently, Amazon has made headlines for its continued expansion into healthcare, generative AI, and sustainability initiatives, including a commitment to reach net-zero carbon by 2040.
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