Team Member Jobs at Bank of America Hyderabad | Freshers Eligible

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Managed Implementation provides fulfillment services for clients that purchase Treasury products. Roles include Intake Specialists, who handle assignment for Treasury products, and Centralized Inline QA, which performs Inline Audit on Treasury Products.

Managed Implementation comprises:

• Intake Specialist: Creation of packages as necessary, locating required documents, and assigning packages to onshore and offshore Implementation Advisors according to the scoping tool.
• Centralized Inline: Performing Inline Audit for High Risk Treasury products for Commercial and Large Corporate Clients.
• Express: Responsible for end to end implementation of Treasury Products for commercial and corporate clients, such as ACH, ARP, Cash Pro and Lock Box. This involves legal document collection and making product documentation work with sales and client executives over emails.

Job Description

The associate will report to an FLM.

• Understand, interpret and implement the instructions mentioned on Treasury requests sent by sales.
• Manage regular conversations through emails and online chats with onshore and offshore teams.
• Provide resolution to the status requests and queries from internal customers.
• Deliver and manage individual targets and contribute towards process metrics.
• Making legal and product documentation.
• Taking ownership of end to end processing of the transaction, doing regular follow ups with client and sales partners until the transaction is completed.

Requirements

Education: Graduation in any stream. Certifications if any: Treasury Products.

Responsibilities

• Transaction processing.
• Maintaining up-to-date status of each open transaction.
• Adherence to process procedures and daily desk routines with zero tolerance.

Experience Range

0 to 1 Year.

Foundational Skills

• Treasury products knowledge.
• End to end banking knowledge.
• Understand, interpret and implement instructions on Treasury requests from sales.
• Manage regular conversations through emails and online chats with onshore and offshore teams.
• Provide resolution to status requests and queries from internal customers.
• Deliver and manage individual targets and contribute towards process metrics.
• Excellent communication and interpersonal skills, written and verbal, as the employee needs to communicate with clients directly through emails.
• Eye for detail, being smart and sharp enough to identify correctness of client legal documentation.
• Should be a team player.

Desired Skills

• Understanding of Treasury Products.
• Proficient in verbal and written communication.
• Should be able to use Excel and SharePoint data tables to maintain transaction details.

Work Timings

06:30pm to 03:30am or 08:30pm to 05:30am.