Tata Communications Hiring Jr Customer Service Executive (Pune) | Freshers Eligible

Job Description

The Network Automation function builds and supports scalable automation solutions that improve provisioning, configuration, monitoring, and operational efficiency across network and lab environments. It also supports virtualized infrastructure and integration with enterprise systems and applications.

Purpose of the Role

You will develop, implement, and maintain reliable network automation solutions using AI, Python and related frameworks. The role simplifies network operations, improves consistency, supports virtualized environments, and makes sure solutions meet security and operational standards.

You will be a proactive, hands-on engineer with strong technical judgement, analytical thinking, and a continuous-improvement mindset. You will work with network, infrastructure, application, and security teams, communicate clearly, and document solutions for repeatable delivery and knowledge sharing.

Key Responsibilities

• Provision, configure, and maintain enterprise LAN, WAN, and SD-WAN network infrastructure.
• Deploy and support routers, switches, SD-WAN edge devices, and related network services.
• Perform network configuration, change implementation, and troubleshooting.
• Monitor network performance, availability, and security across branch and data center environments.
• Configure routing, switching, VPN, QoS, and segmentation policies as required.
• Support SD-WAN onboarding, policy management, and connectivity optimization.
• Develop and maintain automation scripts using Python, Ansible, or APIs to streamline operations.
• Automate configuration backups, compliance checks, monitoring, and reporting tasks.
• Collaborate with cross-functional teams to deliver network projects and service improvements.
• Maintain accurate network documentation and follow operational and security standards.

What We Are Looking For

• Proactive and open: You embrace new ideas, challenges, and change with a positive, hands-on approach.
• Analytical and accountable: You identify root causes, make evidence-based decisions, and take ownership through resolution.
• Collaborative and customer-focused: You work well with cross-functional teams and build solutions that improve service quality and operational outcomes.
• A continuous learner: You keep developing your knowledge of networking, automation, cloud, AI, and emerging technologies.