As a Support Analyst at Oracle, you will be responsible for addressing end-user inquiries through phone and electronic channels. Your primary objective will be to deliver level-one support and resolve issues within defined timelines by leveraging the knowledge base and web resources.
0 to 2 years of experience. Proficiency in English (reading, writing, speaking) is required. Visa/work permit sponsorship is not available for this role.
Oracle Corporation is a global leader in enterprise software, cloud solutions, and database technology. Founded in 1977 and headquartered in Austin, Texas, Oracle's mission is to help people see data in new ways, discover insights, and unlock endless possibilities. The company is best known for its flagship Oracle Database, as well as a comprehensive suite of cloud applications and infrastructure services that power businesses of all sizes worldwide. With over 140,000 employees as of 2024, Oracle serves customers in more than 175 countries, making it one of the largest and most influential technology companies globally.
Oracle maintains a strong market position in cloud computing, enterprise resource planning (ERP), and data management solutions, competing with other tech giants such as Microsoft, Amazon, and SAP. In recent news, Oracle has made significant investments in artificial intelligence and cloud infrastructure, including expanding its Oracle Cloud Infrastructure (OCI) and forming high-profile partnerships in the healthcare and AI sectors. The company's continued innovation and strategic acquisitions have reinforced its reputation as a trusted provider of mission-critical technology for enterprises and governments alike.
Websiteoracle.com
