Zones is a global IT solutions provider delivering end-to-end services across Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing solutions. With over 35 years in business and operations in more than 120 countries, Zones partners with leading technology brands such as Microsoft, Apple, Cisco, Lenovo, and Adobe to deliver innovative solutions that transform businesses.
The Service Desk L1 role is focused on providing remote technical assistance to customers, ensuring high levels of client satisfaction and resolving issues at the first point of contact. This position requires strong technical knowledge, effective communication skills, and the ability to work in a fast-paced environment.
Zones offers competitive compensation, performance-based rewards, medical insurance, group term life and personal accident cover, and flexible leave policies to support work-life balance.
Zones is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones is a global IT solutions provider specializing in end-to-end technology services, products, and solutions for businesses of all sizes. Founded in 1986 and headquartered in Auburn, Washington, Zones delivers comprehensive offerings across cloud computing, cybersecurity, data center modernization, workplace modernization, and managed services. The company partners with leading technology vendors such as Microsoft, Cisco, Dell, HP, and Apple to provide tailored solutions that help clients optimize their IT environments and drive digital transformation.
With over 2,000 employees worldwide, Zones serves a diverse client base that includes Fortune 500 companies, government agencies, healthcare organizations, and educational institutions. The company is recognized for its customer-centric approach, global reach, and ability to manage complex, large-scale IT deployments. In recent years, Zones has expanded its international presence, notably strengthening its operations in Canada, India, and Southeast Asia, and has been featured on CRN’s Solution Provider 500 list, underscoring its strong market reputation and continued growth.
Websitezones.com
