The Associate in Client Support works closely with users of Capital IQ Solutions to deliver a high-quality customer experience. The position begins with structured training covering capital markets, the S&P Capital IQ and Capital IQ Pro platforms, and the Excel plug-in, followed by practical learning through daily client interactions.
This role requires a clear understanding of S&P Global Market Intelligence products, technical capabilities, and the needs of diverse client groups. It provides a strong starting point for careers that involve direct interaction with clients across multiple business functions.
The Capital Markets Client Services team supports customers using data, analytics, and research to make informed investment and business decisions. Team members work in a dynamic and multicultural environment, collaborating with colleagues across departments while continuously developing analytical and product expertise.
Client Services Associates act as the first point of contact for decision-makers across sectors such as investment banking, private equity, and investment management. The role focuses on helping clients improve their workflows by efficiently using S&P Global Market Intelligence tools and data resources.
S&P Global Market Intelligence provides data, analytics, and research that help organizations make confident decisions. The division combines technology, deep industry knowledge, and global expertise to deliver insights that support financial markets and corporate strategy.
The organization operates with a strong focus on integrity, discovery, and partnership. Employees benefit from a global environment that encourages continuous learning, collaboration, and professional development.
S&P Global is a leading multinational provider of financial information, analytics, and market intelligence. Founded in 1860, the company delivers essential data, benchmarks, and insights to help businesses, governments, and individuals make informed decisions. With a mission to transform data into actionable intelligence, S&P Global operates across multiple segments including Ratings, Market Intelligence, Commodity Insights, and Indices, serving clients worldwide.
Headquartered in New York City, USA, S&P Global employs over 35,000 professionals across more than 30 countries. It is renowned for its credit ratings, widely used by investors and financial institutions to assess creditworthiness, and for its S&P Dow Jones Indices, which include globally recognized benchmarks like the S&P 500. In recent years, the company has expanded its capabilities through strategic acquisitions, such as the merger with IHS Markit in 2022, strengthening its position as a premier source of integrated data and analytics in the financial services industry.
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