Revenue Operations Specialist at S&P Global | Ahmedabad

About the Role

Role: Specialist, Revenue Operations

Grade Level (Internal Reference): 08

Shift: Primarily night shift (9 AM to 6 PM US Eastern Time). Timing may change depending on business needs.

The Revenue Operations team supports the commercial front line across the order-to-cash workflow. The team operates globally with members in India, Pakistan, and the Philippines, working closely with different departments to assist a growing network of internal stakeholders.

In this position, you will help improve operational efficiency across the commercial revenue cycle. The role also involves supporting sales and account management teams by handling administrative and operational activities within the Salesforce billing environment.

Key Responsibilities

• Prepare pricing for new sales and renewal quotes using Salesforce CPQ.
• Draft contracts for new sales and renewals within Salesforce.
• Participate in data governance initiatives and assist with Salesforce data clean up tasks.
• Support billing and sales related projects while contributing practical solutions.
• Handle general inquiries connected to new sales and renewals.
• Perform root cause analysis of issues within the order-to-cash system to help improve data quality and the client purchasing experience.
• Work with internal teams including order management, legal, fulfillment, cash applications, and collections to address client questions.

Requirements

• Strong comprehension along with clear verbal and written communication skills.
• Working knowledge of Microsoft Office tools including Word, Excel, and PowerPoint is beneficial.
• Familiarity with Salesforce is an advantage.
• High attention to detail, strong work ethic, and a proactive approach to tasks.

About S&P Global Market Intelligence

S&P Global Market Intelligence, a division of S&P Global, provides data, technology, and insights that help organizations operate with confidence. The team delivers analytical solutions that support decision making across global markets.

The organization is guided by its mission of advancing essential intelligence. With more than 35,000 employees worldwide, S&P Global focuses on innovation, collaboration, and the development of insights that help businesses and communities move forward.

Values

Integrity, Discovery, Partnership

The company builds its work on integrity, curiosity, and strong collaboration with colleagues and customers to deliver trusted intelligence.

Benefits

• Health and wellness coverage designed for overall well being.
• Flexible time off policies to support work life balance.
• Learning resources and development opportunities to grow professional skills.
• Financial wellbeing programs, retirement planning support, and education assistance.
• Family focused benefits and additional employee perks.

S&P Global promotes fair and transparent hiring practices and encourages diverse perspectives across the organization.