PTC develops software that connects the physical and digital worlds, helping organizations improve operations, build better products, and empower their workforce. The company operates with a global team of thousands of professionals focused on innovation, collaboration, and continuous learning.
Employees are encouraged to explore new ideas, develop their skills, and contribute to solutions that support customers around the world.
As an Associate Product Analyst in Technical Support, you will assist global customers during India business hours by applying product knowledge of PTC’s PLM platform, Windchill. The role involves troubleshooting technical issues, clarifying product functionality, and documenting solutions for medium to advanced customer cases.
You will also contribute to the PTC Knowledge Base by writing technical articles that capture best practices, troubleshooting methods, and effective resolutions.
The role focuses on helping customers achieve successful outcomes with PTC software. By providing technical expertise and timely support, you will help organizations maximize the value of their PLM solutions.
You will join an experienced Windchill PLM support team based in Pune, India. The team collaborates with global colleagues and supports customers worldwide while delivering technical solutions that help companies develop high quality products.
PTC Inc. is a leading global technology company specializing in software solutions for product lifecycle management (PLM), computer-aided design (CAD), industrial Internet of Things (IIoT), and augmented reality (AR). Founded in 1985 and headquartered in Boston, Massachusetts, PTC empowers industrial companies to digitally transform how they design, manufacture, operate, and service products. With a workforce of over 6,000 employees worldwide, PTC serves a diverse range of industries including manufacturing, aerospace, automotive, and healthcare.
PTC's mission is to help customers achieve greater efficiency, innovation, and competitiveness through its robust portfolio of platforms such as Creo, Windchill, ThingWorx, and Vuforia. The company has established a strong market position as a pioneer in digital transformation for industrial enterprises. Recent achievements include expanding strategic partnerships with major cloud providers and launching advanced SaaS-based PLM solutions to accelerate adoption of Industry 4.0 technologies.
Websiteptc.com
