
Pearson is a global learning company focused on helping people progress in their lives through education. Founded in 1844, the organization delivers digital-first and accessible learning experiences and employs more than 20,000 people worldwide. In India, Pearson supports learners and educators with innovative educational products, technology, and services.
The company is committed to creating an inclusive and equitable workplace where employees feel valued and supported in their growth.
Pearson India’s Apprenticeship Program is designed for graduates and early career professionals to gain structured training, practical exposure, and mentorship from experienced professionals. Through a mix of hands-on work and guided learning, apprentices develop the professional and technical capabilities required to succeed in a global organization.
ServiceNow is a cloud-based platform used by organizations to manage IT services and automate business workflows. It enables teams to manage incidents, service requests, and operational changes through a unified system. Apprentices will gain practical exposure to enterprise IT service management tools and processes.
As a Junior ServiceNow Analyst, you will support daily operations, quality assurance, and enhancement activities on the ServiceNow platform. This entry-level role offers hands-on experience in platform administration, quality validation, and support functions.
You will collaborate with senior analysts and stakeholders to assist with configuration tasks, troubleshooting, and deployment activities. The role also includes contributing to data management, reporting, and platform optimization under the guidance of experienced team members.
This is a full-time apprenticeship role working Monday to Friday, around 40 hours per week. Some schedule flexibility may be required to coordinate with global teams across different time zones.
Pearson promotes an inclusive workplace that values diverse perspectives and backgrounds. The organization focuses on equality, respect, and belonging, ensuring every employee has the opportunity to contribute and grow.
This apprenticeship is offered under the Apprentices Act, 1961 and includes structured on-the-job training combined with learning opportunities designed to build practical skills for future employment.
Pearson’s mission is to help people realize the life they imagine through learning. The company believes that every learning experience can lead to personal breakthroughs. As a lifelong learning organization, Pearson continues to build products and services that support education and personal growth worldwide.

Pearson plc is a leading multinational education and publishing company headquartered in London, United Kingdom. Founded in 1844, Pearson has evolved from a construction business into one of the world's largest providers of educational products, services, and technology. The company operates in over 70 countries and employs more than 20,000 people worldwide. Its mission is to help people make progress in their lives through learning, offering a wide range of solutions including textbooks, digital learning platforms, assessments, and professional certification programs.
Pearson is recognized for its strong presence in both academic and professional education markets, serving schools, universities, and corporations. In recent years, the company has accelerated its shift toward digital-first learning experiences, investing heavily in online courseware, virtual schools, and AI-driven assessment tools. Notably, Pearson has made strategic moves to expand its direct-to-consumer offerings and enhance its global reach, positioning itself as a key player in the rapidly growing edtech sector.
Websitepearson.com