Order Management Coordinator Jobs at Nokia in Portugal

Job Description

As an Order Management Coordinator at Nokia, you will help keep customer orders and logistics operations running smoothly. You will oversee the full order process, from receiving customer purchase orders through invoice handling to order closing. The role involves working with several teams and departments to deliver on time and provide strong customer service. You will also look for process improvements and put automation solutions in place to raise efficiency and productivity.

Key Responsibilities

• Manage the end-to-end Order-to-Invoice process, keeping order fulfillment accurate and updates timely.
• Coordinate logistics activities to optimize deliveries and improve operational performance.
• Analyze order data to spot trends, bottlenecks, and process improvement opportunities.
• Drive automation initiatives that streamline order management and increase efficiency.
• Work with cross-functional teams to resolve customer issues and improve customer satisfaction.
• Ensure compliance with Order Management processes, documentation standards, quality guidelines, and SOX requirements.

Qualifications

You have:

• Knowledge of Microsoft tools (Excel, Macros, Power BI, and Power Apps).
• Familiarity with order entry, validation, and tracking in ERP systems (e.g., SAP).
• Strong communication and interpersonal skills for effective collaboration.
• Ability to work independently and manage multiple tasks at once.
• Basic understanding of logistics and finance principles.

It would be nice if you also had:

• Experience in a similar operations, order management, or logistics role.
• Familiarity with logistics and supply chain networks.
• Exposure to process automation, data analysis, or continuous improvement initiatives.

Note: Please submit your CV in English.

About the Company

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, Nokia is advancing connectivity to secure a brighter world.

Nokia acts inclusively and respects the uniqueness of people. Employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status, or other characteristics protected by law.

If you are interested in this role but do not meet every listed requirement, Nokia still encourages you to apply. You may be the right candidate for this or another opportunity.