Mastercard Hiring Big Data Analytics Analyst - Gurgaon | ₹10-18L

Analyst - Big Data Analytics & Engineering

Mastercard is a global technology company in the payments industry, enabling secure and accessible digital transactions across more than 200 countries and territories. Through technology, partnerships, and data-driven solutions, the company helps businesses, governments, and individuals build a sustainable and inclusive digital economy.

This Gurgaon-based role is a techno-functional position that combines technical expertise with business understanding. The Analyst will develop and maintain advanced analytics tools and AI-driven solutions that support pre-sales and customer success teams in quantifying the value of Mastercard services and improving business outcomes.

Key Responsibilities

Value Quantification and Tool Development

• Develop tools and solutions that quantify the value of Mastercard services during pre-sales and customer success activities.
• Enable internal teams to clearly communicate service value and business impact to customers.

Technical and Data Analytics

• Use Python, R, and SQL to perform data analysis, modelling, and tool development.
• Manage and analyze large datasets using SQL and other database management systems.
• Conduct statistical analysis to identify trends, correlations, and insights that guide strategic decisions.
• Develop advanced analytics tools such as ROI calculators and value dashboards.

Business Intelligence and Reporting

• Create dashboards and reports using business intelligence platforms such as Tableau or Power BI.
• Generate actionable insights and provide data-backed recommendations that support strategic planning.

AI and Analytics Integration

• Apply AI and advanced analytics techniques to strengthen pre-sales and customer success tools.
• Deliver data-driven insights that improve customer engagement and business performance.

Cross-Functional Collaboration

• Work with Sales, Customer Success, Pricing, Product, Consulting, and other internal teams to understand business requirements.
• Present insights and analytical outputs through dashboards and presentations to internal stakeholders and leadership.

Insight Generation and Process Optimization

• Translate data findings into recommendations that improve pre-sales strategies and customer engagement.
• Support continuous optimization of tools and analytics processes to deliver measurable value.

Required Skills and Knowledge

• Experience with data analytics techniques for analyzing complex datasets.
• Ability to build dashboards and reporting solutions using business intelligence tools.
• Knowledge of AI and machine learning concepts used to enhance analytical tools.
• Strong proficiency in Excel including advanced formulas, pivot tables, and data visualization.
• Experience working with databases and querying large datasets using SQL.
• Understanding of web-based platforms for developing end-to-end analytical solutions.
• Ability to perform statistical analysis and derive insights that support decision-making.

Education

Bachelor’s degree in Data Science, Computer Science, Business Analytics, Economics, Finance, or a related discipline. Advanced degrees or certifications in analytics, data science, or AI/ML are preferred.

Corporate Security Responsibility

• Follow Mastercard security policies and operational practices.
• Maintain confidentiality and integrity of company information.
• Report any suspected information security incidents or violations.
• Complete mandatory security training programs as required.