Zones is a leading global IT solutions provider delivering innovative end-to-end services. With over 35 years of expertise and operations in more than 120 countries, Zones partners with top technology brands including Microsoft, Apple, Cisco, Lenovo, and Adobe to help businesses build robust digital infrastructures. The company specializes in areas such as Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
The L1 Service Desk role involves providing remote technical support and assistance to customers, ensuring high levels of client satisfaction and resolving issues at first contact whenever possible. The position requires strong technical knowledge, excellent communication skills, and the ability to empathize with users while delivering effective solutions.
Zones offers a competitive compensation package along with benefits such as Medical Insurance Coverage, Group Term Life and Personal Accident Cover, and a flexible leave policy to promote work-life balance.
Zones is committed to workplace equality and provides equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or pregnancy.
Zones is a global IT solutions provider specializing in end-to-end technology services, products, and solutions for businesses of all sizes. Founded in 1986 and headquartered in Auburn, Washington, Zones delivers comprehensive offerings across cloud computing, cybersecurity, data center modernization, workplace modernization, and managed services. The company partners with leading technology vendors such as Microsoft, Cisco, Dell, HP, and Apple to provide tailored solutions that help clients optimize their IT environments and drive digital transformation.
With over 2,000 employees worldwide, Zones serves a diverse client base that includes Fortune 500 companies, government agencies, healthcare organizations, and educational institutions. The company is recognized for its customer-centric approach, global reach, and ability to manage complex, large-scale IT deployments. In recent years, Zones has expanded its international presence, notably strengthening its operations in Canada, India, and Southeast Asia, and has been featured on CRN’s Solution Provider 500 list, underscoring its strong market reputation and continued growth.
Websitezones.com
