Overview
Job Description
Volvo Financial Services India engages freshly graduated individuals for a year-long apprenticeship under the National Apprenticeship Training Scheme. This program provides practical training and skills development within various functions of Financial Services, helping to train future workforce members through a structured apprenticeship.
Key Responsibilities
- Prepare and follow up on collection of overdue accounts.
- Call and follow up with customers to negotiate collection of overdue amounts, maintaining relationships and monitoring market references.
- Maintain effective communication with customers and third parties such as lawyers, collection agencies, and repossession agencies.
- Identify asset deployment and monitor its movement and utilization.
- Regularly monitor repayment of accounts, analyze causes of delinquency, and report concerns timely.
- Resolve customer disputes promptly.
- Implement repossession of assets when necessary.
- Ensure integrity of collection data and customer logs, including visit reports.
- Maintain accuracy in uploading trails on all cases within set timelines.
- Strictly adhere to compliance requirements.
- Maintain relationships with collection agencies and their executives, following up and updating.
- Update payments in the VFS system.
- Handle collections follow-up across all buckets and repossession activities.
Education and Additional Knowledge
- Fresh graduate, preferably BCom or BBA.
- Knowledge of Microsoft Office tools.
Competencies and Skills
- Strong willingness to learn and explore career opportunities in the financial services industry.
- Strong communication skills.
- Knowledge of working in a process-driven organization.
- Ability to converse fluently in English, Hindi, and the regional language of the state; additional languages are an advantage.
References
Candidates should be willing to provide references and consent to a reference check with their existing college.
Additional Information
- The apprenticeship is for one year, after which a certificate of completion will be provided; there is no guarantee of employment afterward.
- A fixed stipend of INR 16,500 per month will be provided during the apprenticeship.
- Insurance on Group Personal Accident and Term Life as per company policy.
- Travel reimbursement as per company policy on actuals based on set limits.
- Only shortlisted candidates will be contacted for further selection rounds. We are an equal opportunity employer.
Work Location: Karnal
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Education Requirements
- Fresh graduate, preferably BCom or BBA
Eligible Batch Years

Volvo
Volvo is a globally recognized Swedish multinational corporation specializing in the design, manufacture, and distribution of vehicles, machinery, and related services. Founded in 1927 in Gothenburg, Sweden, Volvo has grown into a major player in the automotive and heavy equipment industries, with a strong reputation for safety, quality, and environmental stewardship. The company operates through several divisions, including Volvo Trucks, Volvo Cars (now owned by Geely Holding Group), Volvo Construction Equipment, and Volvo Penta, serving customers across more than 190 markets worldwide.
With over 100,000 employees, Volvo's mission is to drive prosperity through transport and infrastructure solutions, focusing on innovation, sustainability, and customer satisfaction. The brand is widely regarded for pioneering safety features and advancing eco-friendly technologies, such as electric and hybrid drivetrains. Recent achievements include significant investments in electrification and autonomous vehicle research, as well as partnerships aimed at reducing carbon emissions across its supply chain. Volvo continues to maintain a strong market position as a trusted name in both commercial and consumer vehicle segments.
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