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Genpact is Hiring Business Analyst (Mumbai) | Hybrid Role

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Overview

Job Description

Genpact is at the forefront of AI and digital innovation, transforming how businesses operate. Our AI Gigafactory accelerates the scaling of advanced technology solutions, helping global enterprises work smarter, grow faster, and transform at scale. We tackle complex challenges using large-scale models and agentic AI, delivering breakthrough solutions.

If you thrive in a fast-moving, innovation-driven environment, enjoy building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is an excellent opportunity.

Responsibilities:

  • Analyze existing operational processes to identify inefficiencies, gaps, and opportunities for improvement.
  • Develop, implement, and track process improvement strategies to optimize business operations and enhance productivity.
  • Collaborate with cross-functional teams to gather data, insights, and requirements for process improvement initiatives.
  • Conduct performance and data analysis to evaluate the effectiveness and impact of process enhancements.
  • Prepare comprehensive reports and presentations to communicate findings, insights, and recommendations to stakeholders.
  • Support and drive continuous improvement initiatives to achieve operational excellence and business growth.
  • Maintain documentation of processes, improvements, and performance metrics to support transparency and accountability.

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Education Requirements

  • Bachelor's degree in Commerce
  • Bachelor's degree in Economics
  • Bachelor's degree in Finance
  • Master's degree in Business Administration
  • Master's degree in Business Analytics

Eligible Batch Years

2026, 2025, 2024
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Genpact

Genpact is a global professional services firm that focuses on delivering digital transformation through process innovation and technology. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and has since grown into a multinational corporation with a strong presence across industries such as banking, financial services, healthcare, manufacturing, and consumer goods. With over 100,000 employees operating in more than 30 countries, Genpact leverages data, analytics, AI, and design thinking to help clients streamline operations, enhance customer experiences, and drive business growth.

The company's mission is to help businesses make the right decisions through intelligent operations and digital solutions. Genpact is recognized for its expertise in business process management (BPM), consulting, and technology-enabled services, and has built a reputation for delivering measurable outcomes. Recent achievements include expanding its AI-driven platforms, strengthening partnerships with cloud providers, and being consistently ranked among top outsourcing and transformation service providers globally.

Company Details

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Professional Services

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