EXL Hiring PnC Claims Executive in Noida | Work From Office

Job Description

• Knowledge of US Property & Casualty (P&C) insurance is mandatory.
• Claims processing knowledge is preferred.
• Follow process guidelines and meet the agreed quality standards across all SOPs.
• Achieve assigned targets in line with the agreed SLA.
• Adhere to company policies and procedures.
• Understand and validate insurance-related documents.
• Be flexible to work in a 24/7 environment.

Key Responsibilities

Strong customer orientation and customer service ability, along with spoken and written English proficiency.

• Good phone etiquette
• Critical thinking and prioritization skills
• Empathy and listening skills
• Conversational ability