Deutsche Bank Hiring Payments Processing Analyst | Jaipur

Job Description

Job Title: Payments Processing Analyst, NCT

The Payments Processing Analyst is responsible for accurate and timely handling of different types of payment transactions, including physical cash or valuables. The role also involves managing cash related investigations and responding to enquiries from internal teams and external clients regarding payments before and after execution.

This position requires processing time sensitive and sometimes complex transactions on behalf of the bank’s internal and external customers. The analyst works closely with internal teams and stakeholders while ensuring adherence to established service level agreements and industry guidelines.

The role also involves capturing payment transactions accurately, ensuring all required information is processed correctly, and following defined procedures to minimize processing risk. Analysts are expected to identify opportunities for improving processes for both internal teams and clients.

In certain cases, the analyst may interact directly with clients regarding payment processing services. This may include handling escalations, addressing complaints, and coordinating with front office teams and other internal or external stakeholders.

Key Responsibilities

Processing Standards

• Process payment items according to established procedures and defined cut off times.
• Support day to day operational activities and coordinate with sending locations for clarifications.
• Share process related updates or clarifications with the team.
• Collect and report process related issues to the manager.
• Perform end of day functions based on established checklists and maintain required records.
• Ensure all self assessment reports and supporting documents are reviewed and properly signed.
• Track and document procedural updates and communicate changes to the manager.
• Assist with training of new team members according to the training module.
• Ensure proper operational backups are maintained within the department.

Escalation

• Escalate issues to supervisors and managers according to the defined escalation process.
• Inform the Team Manager about exceptional situations so that appropriate action can be taken.
• Ensure that established procedures and internal regulations are followed consistently.
• Report any process related uncertainties to supervisors or managers for clarification.

Compliance

• Identify potential business opportunities during routine transactions and support management in business development efforts.

Business Opportunities

• Achieve job objectives within agreed timelines.
• Contribute ideas that help improve service quality and operational excellence.
• Participate in monthly departmental self assessments using defined checklists.
• Ensure control gaps are properly identified and improvement actions are suggested.

Additional Responsibilities

• Ensure amendments or updates to the KOP are completed within defined timelines.
• Support the training of new hires and evaluate trainee progress through tests or quizzes.
• Maintain accurate records related to training activities.
• Assist managers in preparing team related MIS reports.

Skills and Experience

• Understanding of payment transaction flows.
• Experience working with SWIFT systems.
• Knowledge of risk and regulatory frameworks.
• Familiarity with payment operations and back office processes.
• Minimum graduation in any discipline.

Employee Support

The organization provides training and development programs to support career growth. Employees receive guidance from experienced team members and benefit from a learning focused environment that encourages continuous development.

A flexible benefits structure is available, allowing employees to choose options that best suit their needs.

About the Company

Deutsche Bank fosters a culture where employees are encouraged to act responsibly, think commercially, take initiative, and collaborate with colleagues. The organization values shared success and promotes a fair and inclusive workplace for everyone.