Citi Hiring Loan Documentation Process Analyst (Pune) | ₹4-8 LPA

The Loan Documentation Process Analyst 1 is an entry level professional position focused on supporting loan documentation and processing activities. The role requires knowledge of processes, procedures, and systems used to complete assigned tasks, along with a basic understanding of the principles behind the work. Team members analyze factual information, make judgments, and resolve issues by applying established procedures and prior examples.

The position contributes to business outcomes through the accuracy and quality of completed tasks. Work is performed with guidance while maintaining accountability, ethical standards, and adherence to internal controls and policies. Clear and concise communication is important, particularly when interacting with diverse stakeholders.

Responsibilities

• Prepare and review loan documentation while supporting multiple tasks across the loan processing lifecycle.
• Independently process and close loans within a complex loan operations environment.
• Support day to day collateral management activities including booking cash transactions, processing payments, entering general ledger transactions, and performing calculations.
• Interact with counterparties regarding positions, balances, and outstanding claims when required.
• Support a wide range of products and services while maintaining risk and control standards.
• Follow established procedures to investigate and resolve issues related to loan documentation or processing activities.
• Create and analyze moderately complex loan documentation reports to support management requirements and product launches.
• Assist with implementation of improvements in loan documentation processes.
• Monitor operational errors, understand procedural requirements, and suggest improvements to reduce risk to the bank.
• Manage and escalate inquiries or issues related to loan processing in a timely manner.
• Demonstrate understanding of banking products, internal processes, and how responsibilities integrate with related teams.
• Work with internal systems and tools used for bank operations and loan processing.
• Communicate with external customers when providing information or clarifying documentation.
• Follow regulatory requirements, internal policies, and ethical standards while safeguarding the organization and its clients.

Requirements

• 0 to 2 years of relevant experience.
• Basic knowledge of business processes, systems, and tools used within the loan lifecycle.
• Understanding of loan processes, procedures, products, and services.
• Awareness of preparing, managing, and reviewing loan documentation.
• Ability to identify, manage, and escalate operational risks or issues.
• Familiarity with control procedures, compliance standards, and regulatory requirements.
• Bachelor’s or university degree, or equivalent experience.

This description provides a general overview of the role and the type of work performed. Additional job related responsibilities may be assigned as needed.