Overview
Job Description
We are looking for an Associate to join our Property & Casualty Claims team. In this role, you will assist clients with auto insurance policy inquiries, evaluate coverage needs, and process policy changes accurately. You will resolve client concerns professionally and collaborate with agents and underwriters to ensure compliance and accuracy.
Responsibilities
- Assist clients with inquiries regarding auto insurance policies, providing clear and accurate information.
- Evaluate client insurance needs and recommend appropriate coverage options to ensure adequate protection.
- Accurately and efficiently process policy changes, updates, and endorsements.
- Resolve client concerns and issues in a professional and timely manner, maintaining high customer satisfaction.
- Collaborate with insurance agents and underwriters to ensure policy accuracy and regulatory compliance.
- Maintain detailed records of client interactions, policy updates, and resolutions for audit and reporting purposes.
- Support continuous improvement initiatives by providing feedback on processes and identifying opportunities for enhanced efficiency.
Qualifications
Bachelor's degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or a Master's in Statistics.
Certifications
Associate in Claims (AIC), Certified Fraud Examiner (CFE), Certified Insurance Counselor (CIC), or Chartered Property Casualty Underwriter (CPCU) are preferred.
Required Skills
Claims Management, Data Management, Insurance, Property & Casualty Insurance.
Language
English (Required) - Intermediate proficiency (B1).
Work Shift
Day Job (India)
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Education Requirements
- Bachelor's degree in Actuarial Science, Economics, Finance, Risk Management and Insurance
- Master's in Statistics
Eligible Batch Years
Genpact
Genpact is a global professional services firm that focuses on delivering digital transformation through process innovation and technology. Founded in 1997 as a business unit within General Electric, it became an independent company in 2005 and has since grown into a multinational corporation with a strong presence across industries such as banking, financial services, healthcare, manufacturing, and consumer goods. With over 100,000 employees operating in more than 30 countries, Genpact leverages data, analytics, AI, and design thinking to help clients streamline operations, enhance customer experiences, and drive business growth.
The company's mission is to help businesses make the right decisions through intelligent operations and digital solutions. Genpact is recognized for its expertise in business process management (BPM), consulting, and technology-enabled services, and has built a reputation for delivering measurable outcomes. Recent achievements include expanding its AI-driven platforms, strengthening partnerships with cloud providers, and being consistently ranked among top outsourcing and transformation service providers globally.
Company Details
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Websitegenpact.com