About the Role

Deloitte Support Services India Private Limited is seeking an Associate Analyst - Learning Admin to join the HRS Learning & Talent Support Services team in Hyderabad. This role involves delivering high-quality learning administration support to the North-South Europe (NSE) firm, ensuring exceptional customer service and operational excellence.

Key Responsibilities

• Add training classes to the Deloitte Learning Management System.
• Generate and process scheduled reports.
• Prepare and provide delegate lists.
• Distribute electronic training materials and pre-work assignments.
• Close classes and process post-course evaluations and feedback.
• Ensure timely and accurate completion of system updates in line with procedural guidelines.
• Maintain compliance with Data Protection legislation at all times.
• Work within established Service Level and Operational Level Agreements.
• Support other learning administration processes as required.

Required Skills

• Professional, friendly, and approachable demeanor.
• Self-motivated with the ability to work independently.
• Enthusiastic about learning new technologies.
• Team-oriented with a positive spirit.
• Strong listening skills and effective questioning techniques.
• Clear and professional written communication skills.
• Logical problem-solving approach and ability to act with urgency when needed.
• Adaptable to change and demonstrates integrity with a can-do attitude.

Qualifications

• Graduate degree required.
• 0-1 years of experience in learning administration, back-office operations, or customer service.
• Proficiency in Microsoft Office applications.
• Preferred: Experience in training and development domain.

Work Schedule

Location: Hyderabad
Shift Timings: 2 PM to 11 PM

Growth & Development

Deloitte offers a rich environment for professional growth, with diverse learning and networking opportunities, exposure to leaders, and challenging assignments. The DU: Leadership Center in India, located in Hyderabad, is a state-of-the-art facility dedicated to employee development.

Benefits

Employees enjoy a broad range of benefits designed to support mental, physical, and financial well-being, along with programs that encourage authenticity, inclusivity, and diversity.

Culture

Deloitte fosters a supportive culture that values uniqueness, flexibility, and diversity, empowering individuals to excel both professionally and personally.

Corporate Citizenship

Guided by a purpose to make an impact that matters, Deloitte engages in education, giving, skill-based volunteerism, and leadership initiatives to drive positive social change.