Apprentice Hiring at Deutsche Bank - New Delhi | R0446334

Job Description:

This 12-month apprenticeship, under India's National Apprenticeship Training Scheme, offers valuable on-the-job training. Please note, there is no obligation for permanent employment with Deutsche Bank Group upon completion of the Apprenticeship Training tenure.

Role Description

An Apprentice is an employee on a formal apprenticeship program. Work includes:

• On-the-job learning at the bank with off-the-job learning.
• First-hand practical experience and instruction from highly-skilled and qualified employees.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy:

• Best in class leave policy.
• Gender neutral parental leaves.
• 100% reimbursement under childcare assistance benefit (gender neutral).
• Sponsorship for Industry relevant certifications and education.
• Employee Assistance Program for you and your family members.
• Comprehensive Hospitalization Insurance for you and your dependents.
• Accident and Term life Insurance.
• Complementary Health screening for 35 yrs. and above.

Your key responsibilities

• Ensuring DB Service Standards with respect to Customer Service at branches.
• Ensuring total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions.
• Ensuring laid down processes are being followed; DB internal security standards are followed.
• Ensuring strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
• All transactions are carried out with 100% accuracy without errors.
• Ensuring complete resolution to all customer queries and complaints.
• Handling scanning activity of documents and transactions.
• Following Complaint management procedures. Ensuring correct and timely resolution of complaints.
• Overall upkeep of the branch lobby as per standard.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.
• Excellent communication skills.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.