The Client Operations team delivers client support for S&P Global Market Intelligence business intelligence tools by engaging in investigative conversations, encouraging product adoption, and helping drive revenue. The team operates globally with members across the US, Philippines, and Pakistan.
As part of the Client Services group, you will act as a product generalist for the Capital IQ and Capital IQ Pro platforms. The role requires close collaboration with teammates and regular interaction with internal teams including Sales, Content, Product, and Technical Support.
This position serves as a key client-facing role. You will respond to client inquiries, advocate for their needs, and demonstrate strong knowledge of the platform, datasets, and industries covered. Clients often include leading financial institutions that rely on the team for clarity and insights.
S&P Global Market Intelligence delivers deep data, research, and technology solutions that help organizations make informed decisions. The company provides insights and analytical tools that enable customers to operate with confidence and expand their perspective on global markets.
The organization brings together a global workforce dedicated to delivering essential intelligence that supports businesses, governments, and institutions around the world.
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S&P Global is a leading multinational provider of financial information, analytics, and market intelligence. Founded in 1860, the company delivers essential data, benchmarks, and insights to help businesses, governments, and individuals make informed decisions. With a mission to transform data into actionable intelligence, S&P Global operates across multiple segments including Ratings, Market Intelligence, Commodity Insights, and Indices, serving clients worldwide.
Headquartered in New York City, USA, S&P Global employs over 35,000 professionals across more than 30 countries. It is renowned for its credit ratings, widely used by investors and financial institutions to assess creditworthiness, and for its S&P Dow Jones Indices, which include globally recognized benchmarks like the S&P 500. In recent years, the company has expanded its capabilities through strategic acquisitions, such as the merger with IHS Markit in 2022, strengthening its position as a premier source of integrated data and analytics in the financial services industry.
Websitespglobal.com
