American Express Hiring Analyst Operational Risk Gurugram | Hybrid

Role Overview

B30 – Analyst, Operational Risk Management (ORM) – Independent Monitoring & Testing

The Independent Monitoring & Testing team within Operational Risk Management aims to strengthen organizational resilience through independent monitoring and testing, set clear standards for reporting and risk assessments, and give a holistic view of operational risk through aggregated reporting.

The Analyst will help embed effective operational risk management into day-to-day business operations. The role involves close collaboration across business units, functional areas and geographies.

Key Responsibilities

The Analyst, Operational Risk Management (ORM), Independent Monitoring & Testing, will:

• Support the independent testing and monitoring program based on an annual risk-assessed plan and established testing methodologies
• Develop a comprehensive operational risk coverage universe that supports a risk-based annual plan
• Independently monitor operational risk trends and activities across the enterprise
• Support and execute an effective challenge process based on defined criteria and integrated into the annual plan
• Perform Test of Design (ToD) and Test of Effectiveness (ToE) activities and maintain associated control testing documentation
• Demonstrate strong knowledge of policies and guidelines related to RCSA, PRCA, Enterprise Risk Management, internal control frameworks, and risk parameters
• Understand the Issue Management lifecycle, including issue identification, remediation, validation and closure
• Manage independent Second Line of Defense (2LoD) testing activities, including integrating methodologies and test plans to address interconnected risks
• Coordinate a holistic and de-duplicated independent risk assessment process
• Proactively identify high-risk areas requiring intervention or escalation
• Support cross-functional Communities of Practice (CoPs) by sharing best practices and helping pioneer new methodologies
• Drive reporting on operational risk topics for the Enterprise Risk Management Committee, Board of Directors and Senior Management, while supporting and overseeing related initiatives
• Act as a key contributor by sharing insights, themes and best practices across the enterprise proactively

Qualifications

Candidates should have a strong understanding of the operational risk management lifecycle and issue management, along with excellent project management, communication and interpersonal skills. Experience in process governance, control testing, risk assessment and audit functions is needed, as is familiarity with policies, regulatory frameworks and operational standards.

Experience in one or more of the following areas is preferred:

• Prior experience in Operational Risk Management, Internal Audit, Statutory Audit, Risk Management, or First- or Second-Line Risk functions
• Translating operational risk strategy and appetite into execution guidelines
• Monitoring and identifying breaches in Key Risk Indicator (KRI) thresholds and risk appetite metrics
• Supporting implementation of operational risk governance frameworks
• Developing and communicating operational risk procedures and standards while ensuring adherence
• Supporting operational risk examination and regulatory management processes

About American Express

American Express has a 175-year history of innovation, shared values and Leadership Behaviors, and a commitment to its customers, communities and colleagues. The company operates with a strong risk mindset to uphold its brand promise of trust, security and service.

As part of Team Amex, employees receive comprehensive support for holistic well-being and many chances to learn new skills, develop as leaders and grow their careers. Your voice and ideas matter, your work makes an impact, and together you will help define the future of American Express.