American Express Hiring Analyst, Internal Fraud (Gurugram) | Hybrid

The Global Operational Risk Oversight organization within Global Risk and Compliance (GRC) manages risk across all processes and geographies at American Express.

The Analyst, Internal Fraud sits within the GRC organization and reports to the Senior Manager, Internal Fraud Risk Management. The role provides independent oversight of Internal Fraud risk and supports the ongoing development and maturity of the Internal Fraud Risk Management Program.

This role works closely with first line teams, control partners, and senior stakeholders across geographies. We are looking for a motivated risk professional who can work independently, use sound judgment, and drive meaningful risk management improvements.

Key Responsibilities

• Support the establishment and ongoing enhancement of the Internal Fraud Risk Management Program, including policies, standards, governance frameworks, roles and responsibilities, and program requirements.
• Perform independent oversight and provide effective challenge to first line through risk assessments, reviews, testing, and ongoing monitoring of People risk and Internal Fraud processes.
• Monitor metrics and develop comprehensive, insightful reporting on internal fraud risks across the enterprise for senior leadership.
• Identify emerging risks and recommend enhancements to controls, processes, and governance structures.
• Support regulatory engagement, including exam preparation and coordination of responses related to internal fraud and safety and soundness regulations.
• Educate and influence first line teams across the enterprise on risk management programs, best practices, and expectations.
• Provide mentorship and guidance to junior team members and serve as a project or initiative lead when appropriate.

Qualifications

• 0-2+ years of experience in fraud risk management, compliance, internal fraud investigations, operational risk, or a similar role.
• Strong analytical skills, with a proven ability to turn complex and disparate information into comprehensive, cohesive conclusions.
• Demonstrated ability to manage multiple priorities independently and drive initiatives to completion.
• Experience applying thought leadership and strategic thinking to enhance program maturity and effectiveness.
• Ability to identify issues, escalate key findings appropriately, and advise on practical, risk-based solutions.
• Strong stakeholder management skills, with experience engaging senior leaders and cross-functional partners.
• Exceptional communication skills: clear, logical, structured, and tailored to the audience.
• Impeccable integrity for handling confidential and sensitive information.
• Rigorous and analytical approach to problem-solving, decision-making, and prioritization.
• Professional certification (CFE, CAMS, FIC, etc.).
• Second line of defense (2LOD) risk management experience with a focus on internal fraud and/or insider threat.
• Experience leading risk assessments, control testing, or thematic reviews.
• Advanced analytical skills and experience working with large data sets.

About the Company

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and a commitment to back our customers, communities, and colleagues. We operate with a strong risk mindset, ensuring we keep our brand promise of trust, security, and service.

As part of Team Amex, you get strong support for your holistic well-being and many chances to learn new skills, develop as a leader, and grow your career. Your voice and ideas matter, your work makes an impact, and together you will help define the future of American Express.