Razorpay Hiring Analyst, Financial Operations (Bengaluru) | Freshers Eligible

Razorpay is one of India's leading full-stack financial technology companies, helping businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar, it has grown into a fintech company driving India's digital payment growth.

Razorpay powers millions of businesses with a scalable stack that goes beyond transactions. Its products span checkouts, payroll automation, and fraud detection across India, Singapore and Malaysia. Razorpay processes over $180 billion in annualized transactions and is backed by global investors including GIC, Peak XV Partners, Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures.

The team values ownership, learning, transparency and a strong belief that Razorpay grows with Razors. Razorpay has over 3000 employees building the financial infrastructure of the future.

Role Overview

The Analyst, Financial Operations (FinOps) handles daily transaction reconciliations, partner fund settlements, escrow monitoring, and operational reporting. Working within the Engage business vertical, the role ensures compliance with Reserve Bank of India (RBI) Prepaid Payment Instrument (PPI) regulations and standard operating procedures (SOPs). The analyst works with Tech, Product, Compliance and Finance teams to keep operations running smoothly, prevent financial losses from manual errors, and maintain high data governance standards.

Key Responsibilities

A. Transaction Reconciliation and Fund Settlements

• Complete daily transaction reconciliations within strict SLAs (T+1 for PPI and gift card/loyalty transactions).
• Ensure accurate and timely disbursement of fund settlements to merchants and partners per agreed cycles.
• Follow reconciliation SOPs to detect variances early and reduce manual errors that could cause financial loss.

B. Bank Statement Tagging, Reporting and Escrow Tracking

• Tag bank account statements daily, identify unknown debit and credit entries, and close open items on a T+3 basis.
• Monitor daily fund movements, track variances, and prepare Escrow Adequacy reports.
• Reconcile and update the Stock Management report daily on a T+1 basis.
• Keep daily reconciliation summaries, workbooks, and proof files updated and archived systematically on Google Drive.

C. Stakeholder Coordination and Issue Resolution

• Review and address partner and merchant operational queries within a 24-hour SLA.
• Work with Tech, Product, Finance, and Compliance teams to resolve operational roadblocks and incidents raised via email or Slack.
• Log banking portal issues, technical outages, or gateway discrepancies in tracker sheets and flag critical blockers to management.

D. Compliance, Refunds and Data Governance

• Maintain strict compliance with RBI guidelines for PPI operations, escrow accounts, and payment settlements.
• Process customer and partner refund requests accurately within operational SLAs.
• Maintain clear audit trails and clean data records in line with statutory financial reporting guidelines.

E. Continuous Improvement and Analytics

• Review transaction datasets to detect recurring trends, anomalies, and reconciliation mismatches.
• Contribute ideas and recommend small-scale automations and Excel improvements to streamline BAU operations.