Amazon Hyderabad Hiring ML Data Operations Associate | ₹3.5L

Job Description

This team enables automation at Amazon Robotics Fulfillment centers. It serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time and offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy.

An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly, and use human judgement in combination with tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining the highest level of accuracy. This process helps maintain the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high accuracy and speed, aiding defect reduction.

Key Job Responsibilities

The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity), and right/acceptable practices. Associates are required to take breaks at predefined slots and ensure 6.8 to 7 hours per day is spent answering videos. Associates hired to work from home should maintain (1) a dedicated workspace (table, chair, sufficient lighting) and (2) ensure workspace/work-related data isn't accessed by anyone other than the employee.

The candidate is expected to demonstrate:

• Willingness to work in a non-tech role for a contract duration of 6 months
• Ability to audit image/video/text based jobs
• Ability to identify details from blurry, less sharp videos and provide correct responses, requiring high attention and focus on screen
• Willingness to work on incremental targets/goals on quality and productivity
• Fast pace of implementation and consistent performance
• Ability to work in rotational shifts (including night shifts), remote teams, and be an exceptionally good team player
• Readiness to come to office for a few days when required (applicable for associates working from home)
• Willingness to switch on laptop camera during virtual meetings

A Day in the Life

Associates work in a 24x7 environment with rotational shifts. Associates work a 9-hour shift including pre-scheduled breaks. Shift timings are subject to change every 3-4 months or as per business requirement. Night shift allowance will be provided as per Amazon's work policy for associates working night shifts.

Weekly offs are rotational two consecutive days off (5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion.

About the Team

The Data Auditing Operations team provides human support to Amazon Fulfillment facilities with the goal of enabling hands-free active stowing through visual audits on videos/images. Videos of brief duration (typically 15-20 seconds) are sent to the Operations Team for humans to audit them with information on products being stored at fulfillment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of the automated process is increased by using videos that Associates have audited. This process helps maintain stow quality at the fulfillment center, and Associates are further evaluated for performance improvements/coaching.