Active Directory Analyst Job at HCLTech (Nagpur) | ₹4-6 LPA

Job Summary

The Active Directory Analyst is responsible for supporting day-to-day identity and access management operations within the Active Directory environment. The role involves user lifecycle management, access provisioning, group policy administration, troubleshooting directory-related issues, and ensuring adherence to security and compliance standards.

Key Responsibilities

Active Directory Administration

• Create, modify, disable, and delete user accounts in Active Directory.
• Manage security groups, distribution groups, and organizational units (OUs).
• Support user onboarding, role changes, and offboarding activities.
• Perform periodic account reviews and access recertification activities.

Identity & Access Management

• Provision and de-provision user access as per approved requests.
• Ensure compliance with security policies and access governance requirements.
• Support password resets, account unlocks, and authentication-related issues.
• Manage privileged access requests in accordance with organizational standards.

Operational Support

• Monitor and resolve Active Directory incidents and service requests within SLA.
• Troubleshoot account synchronization and authentication issues.
• Support Group Policy administration and related troubleshooting.
• Coordinate with messaging, infrastructure, and security teams for issue resolution.

Security & Compliance

• Ensure adherence to IAM, security, and audit requirements.
• Support audit evidence collection and compliance reporting.
• Identify unauthorized access or policy violations and escalate appropriately.
• Participate in periodic security reviews and remediation activities.

Documentation & Reporting

• Maintain operational documentation, SOPs, and knowledge articles.
• Prepare daily/weekly/monthly operational reports.
• Keep process documentation up to date.

Skill Requirements

Required Skills:

• Good understanding of Microsoft Active Directory.
• Knowledge of Group Policy Objects (GPO).
• Understanding of Azure AD / Entra ID fundamentals.
• Basic knowledge of Windows Server administration.
• Familiarity with IAM concepts (Joiner-Mover-Leaver process).
• Experience with ServiceNow or ticketing systems.
• Basic PowerShell knowledge preferred.
• Strong communication and stakeholder management skills.

Qualification & Experience:

• Bachelor's degree in Computer Science, IT, or related field.
• 0-3 years of experience in Active Directory / IAM support.
• Microsoft Identity or Windows Administration certifications are desirable.

Success Metrics

• SLA compliance for incidents and service requests.
• User provisioning accuracy and turnaround time.
• Audit and compliance adherence.
• Reduction in repeat incidents and access-related issues.
• Customer satisfaction and operational efficiency.