Zinier is focused on empowering frontline workers and the teams supporting them through its no-code customisation platform. The company operates with a global hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India.
The platform helps improve productivity and technology access for deskless workers across industries.
Zinier is hiring a Platform Support Engineer to join its global 24/7 support team. The role involves providing technical support across the Zinier platform while acting as a key point of contact for customer issues and troubleshooting.
This position is suited for engineers interested in debugging, technical problem-solving, and customer interaction, with opportunities to grow into advanced technical and support leadership roles.
This role aligns with the SDE1 capability level and offers growth opportunities into positions such as Senior Platform Support Engineer, Tech Lead, and Team Lead within Platform Support.
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Zinier is a technology company that provides AI-powered field service management software designed to support large organizations with deskless and frontline workforces. Founded in 2016, the company focuses on helping enterprises digitize and automate field operations such as inspections, maintenance, installations, and service workflows. Its platform enables organizations to build and deploy customized field service applications with low-code tools, advanced automation, and predictive intelligence to improve productivity and operational efficiency.
Headquartered in San Mateo, California, with major development and operations centers in Bengaluru, India, Zinier serves industries such as telecommunications, utilities, infrastructure, and logistics. The company positions itself as a leader in next-generation field service automation, emphasizing AI-driven decision support, workflow orchestration, and rapid application development for frontline teams. Zinier has raised venture funding from global investors and is known for its focus on transforming the digital experience of field technicians and operational teams.
Websitezinier.com
