Overview
Job Description
Vodafone Intelligent Solutions (_VOIS) is seeking a motivated and technically inclined Assistant Manager – Assurance Junior Engineer to join its technology team. As part of the VT Network Operations business area, this role will focus on ensuring the health and performance of critical network systems and applications while maintaining high standards of operational excellence.
Key Responsibilities
- System Monitoring & Management
Monitor the operational health and performance of systems such as Infovista, Cramer, Netcool, and other internal web applications. Ensure system uptime, efficiency, and preventive maintenance to avoid critical issues. - Incident Handling
Identify, acknowledge, and raise incidents related to supported systems. Communicate effectively with internal and external stakeholders to ensure timely resolution and status updates. - Health Monitoring & KPI Reporting
Use monitoring tools to perform routine system health checks. Generate performance reports based on key performance indicators (KPIs) and deliver insights to senior engineers. - Collaboration with Senior Engineers
Support senior team members by gaining a strong understanding of the network architecture, systems environment, and ongoing operations. Maintain issue trackers and support implementation activities. - Documentation & Process Management
Review existing documentation and create/maintain records of daily procedures, configurations, troubleshooting steps, and system logs. Participate in the creation of standard operating procedures (SOPs). - Continuous Learning & Improvement
Stay curious and proactive in identifying areas of improvement based on customer feedback. Collaborate with seniors to analyze recurring issues and propose optimization opportunities.
Technical Skills Required
Infovista, Cramer, Netcool, Web Applications, Incident Management, System Monitoring, Performance Reporting, Documentation, KPI Analysis, Troubleshooting, System Health Checks, Communication Skills, Linux/Unix Basics, Networking Fundamentals
Diversity & Inclusion Commitment
Vodafone Intelligent Solutions is an Equal Employment Opportunity employer. We celebrate and encourage diversity in all forms and are committed to creating an inclusive, respectful, and equitable workplace. Applicants are considered without regard to race, religion, gender, sexual orientation, disability, or any other legally protected status.
Application Deadline
Apply as soon as possible. Open until filled.
Company Website
www.vodafone.com
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Education Requirements
- Bachelor’s degree in Engineering, Computer Science, Information Technology, Electronics, or related technical field
Eligible Batch Years

Vodafone
Vodafone Group Plc is a leading multinational telecommunications company headquartered in London, United Kingdom. Founded in 1984, Vodafone has grown into one of the world's largest mobile network operators, serving hundreds of millions of customers across Europe, Africa, Asia, and Oceania. The company’s mission is to connect for a better future, focusing on delivering reliable, innovative, and sustainable communication services that empower individuals, businesses, and communities.
Vodafone operates mobile and fixed-line networks, offers broadband, IoT (Internet of Things) solutions, and enterprise services, and is known for its strong brand presence and technological leadership. With over 90,000 employees globally, Vodafone maintains a significant market position and is recognized for its commitment to digital transformation, sustainability, and diversity. Recent developments include expanding 5G coverage, advancing green energy initiatives, and strategic partnerships to enhance connectivity in underserved regions.
Company Details
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Websitevodafone.com