Overview
About the Role
As a Trainee Test Engineer at QualityKiosk Technologies, you will be responsible for monitoring the performance and availability of web and mobile applications for our clients. This role is critical in ensuring a seamless customer experience through proactive application monitoring and timely issue resolution.
Key Deliverables
- Continuous monitoring of applications
- Performing sanity checks across various domains
- Maintaining effective communication with stakeholders
- Following escalation protocols
- Issuing timely alerts for any issues
- Managing multiple tasks efficiently
Responsibilities
- Monitor performance and availability of applications, reporting issues to relevant stakeholders.
- Support applications in domains such as Banking, Insurance, Mutual Funds, E-commerce, Depositories, Trading, and Securities.
- Communicate proactively with clients to resolve queries quickly and accurately.
- Escalate monitoring challenges to higher levels and work towards resolution.
- Analyze automation-captured failures and notify the appropriate stakeholders promptly.
- Demonstrate strong analytical and logical reasoning skills with the ability to multitask.
Performance Indicators
- Efficient defect handling
- Minimal client complaints
- Timely escalation and alerts
- Adherence to SLAs
- Accuracy and completeness in task execution
Required Qualifications
- B.E/B.Tech in IT, Computer Science, or Electronics & Telecommunication
- Effective communication and articulation skills
- Strong analytical and logical reasoning abilities
- Quick thinking and adaptability
Work Location
Mahape, Navi Mumbai, Maharashtra, India
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
Key Skills
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Education Requirements
- B.E/B.Tech in IT, Computer Science, or Electronics & Telecommunication
Eligible Batch Years
QualityKiosk Technologies
QualityKiosk Technologies is a leading independent quality assurance and digital transformation company headquartered in Navi Mumbai, India. Founded in 2000, the company specializes in providing end-to-end quality assurance services, including performance engineering, automation, security testing, and digital experience monitoring. With a strong focus on helping enterprises deliver seamless digital experiences, QualityKiosk serves clients across diverse industries such as banking, financial services, insurance, telecom, and e-commerce.
Employing over 4,000 professionals globally, QualityKiosk has earned a reputation for its expertise in large-scale digital transformation projects and its ability to integrate quality engineering into agile and DevOps environments. The company has been recognized in industry rankings and has partnered with leading technology providers to enhance its service offerings. Recent achievements include expanding its footprint in Southeast Asia and collaborating with major banks to improve customer experience through advanced digital testing solutions.
Company Details
Connect With Us
Websitequalitykiosk.com