Overview
Content Author
The Content Author is an entry point into the content team's career path. The role combines hands-on content authorship with ownership of the content production process. It involves analyzing source material from multiple resources and writing, editing, and updating clear, accurate, customer-facing content. It also includes technical production tasks such as coding, copyreading, merging, rendering, loading, and validating, which move content through the team's systems and into publication.
The Content Author works under the guidance of senior team members while building independent proficiency in the team's content, processes, and systems. Over time, the goal is to take on broader responsibility. Specific product knowledge is not required at entry, since the role is built around general content and systems skills that apply across the product portfolio.
Key Responsibilities
- Read source material from multiple places and write, edit, and update content so it is clear and correct, with guidance from senior team members.
- Handle the full content production process in Adobe Experience Manager (AEM), including coding, copyreading, editing, merging, DITA formatting, and checking content.
- Turn confusing, incomplete, or mixed-up source material into clear, well-organized content for customers.
- Take ownership of your content's accuracy and completeness, working independently on familiar tasks and asking for help on harder ones.
- Spot routine content problems, fix what you can, and know when to ask for help on anything unclear.
- Meet deadlines by managing your own workload and working well with teammates.
- Help test and review content to make sure it works and reads well across different formats.
- Suggest small process improvements when you spot them.
- Use strong product knowledge to improve workflow and content for strategic products.
- Learn the team's content, systems, and tools, and build general product knowledge over time.
What's in It for You
- Hybrid Work Model: Office-based roles follow a flexible hybrid arrangement (2-3 days a week in the office, depending on the role).
- Flexibility and Work-Life Balance: Flex My Way policies support personal and professional responsibilities, and flexible work arrangements include working from anywhere for up to 8 weeks per year.
- Career Development and Growth: A culture of continuous learning and skill development, including the Grow My Way programming, helps employees grow, lead, and thrive in an AI-enabled future.
- Competitive Benefits: Flexible vacation, two company-wide Mental Health Days off, Headspace app access, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: A globally recognized reputation for inclusion, belonging, flexibility, and work-life balance. Values include Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Two paid volunteer days off annually, plus opportunities in pro-bono consulting and Environmental, Social, and Governance (ESG) initiatives through the Social Impact Institute.
About Us
Thomson Reuters brings together trusted content and technology to help professionals across legal, tax, accounting, compliance, government, and media make the right decisions. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
With about 26,000 employees across more than 70 countries, Thomson Reuters is an Equal Employment Opportunity Employer and provides a drug-free workplace.
If an employer asks you to pay any kind of fee, please notify us immediately. Talentd does not charge any fee from applicants and we do not allow other companies to do so.
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Thomson Reuters
Thomson Reuters is a leading multinational provider of trusted information, analytics, and technology solutions for professionals across legal, tax, accounting, compliance, government, and media sectors. Founded in 2008 through the merger of Thomson Corporation and Reuters Group, the company has built a reputation for delivering accurate, timely, and actionable insights that empower decision-making and drive efficiency. With a mission to help professionals make confident decisions and run better businesses, Thomson Reuters leverages its vast content, advanced technology, and global reach to serve millions of customers worldwide.
Headquartered in Toronto, Canada, Thomson Reuters employs over 25,000 people in more than 70 countries. It is widely recognized for its flagship products such as Westlaw, Checkpoint, and Reuters News, as well as its innovative AI-powered solutions. The company maintains a strong market position as a trusted source of information and technology in highly regulated industries. In recent years, Thomson Reuters has invested heavily in digital transformation, expanding its cloud-based offerings and integrating artificial intelligence to enhance productivity and compliance for its clients.
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