As a Technical Support Engineer, you will provide frontline technical assistance to customers, addressing complex issues in electro/mechanical equipment, computer systems, sophisticated software, and networked or wireless systems. Your responsibilities include diagnosing, troubleshooting, repairing, and debugging, as well as escalating unresolved issues to engineering teams. You may also participate in customer installations and training.
Trellix is a prominent cybersecurity company formed in 2022 through the merger of McAfee Enterprise and FireEye, two industry leaders in threat detection and response. Headquartered in the United States, Trellix employs over 5,000 professionals worldwide and is dedicated to delivering advanced, AI-driven security solutions that help organizations detect, respond to, and remediate cyber threats across complex digital environments.
The company's mission is to power resilient businesses through living security—solutions that adapt and evolve to meet the ever-changing threat landscape. Trellix offers a broad portfolio, including extended detection and response (XDR), endpoint security, network security, and threat intelligence services. Recently, Trellix has gained recognition for expanding its XDR platform capabilities and forging strategic partnerships to enhance threat intelligence sharing. The company is widely regarded for its innovation and expertise, serving a diverse client base that includes Fortune 500 enterprises, government agencies, and critical infrastructure providers.
Websitetrellix.com
