Solutions Engineer (US Shift) at Fictiv | Bengaluru

About MISUMI Americas

MISUMI Americas, part of the MISUMI Group, provides standard, configurable, and custom manufacturing solutions. By combining an extensive catalog of components with a digital manufacturing platform, the company helps engineers and procurement teams accelerate product innovation throughout the lifecycle. With operations in the San Francisco Bay Area and Chicago, MISUMI Americas partners with leading companies across the Americas.

What’s in It for You

Opportunity to Unlock Your Creativity

The company encourages a growth mindset and values new ideas. Employees are supported in testing bold approaches and improving processes that drive better sales outcomes and customer success.

Opportunity to Grow Your Career

Team members work with supportive colleagues who encourage curiosity and continuous learning. The environment promotes development through collaboration and shared expertise.

Impact in This Role

The Solutions Engineering team connects complex customer requirements with practical manufacturing solutions. This includes interpreting technical drawings, performing cost analysis, and conducting DFM (Design for Manufacturability) reviews to ensure parts can be produced efficiently.

The role also focuses on improving quoting workflows by reducing manual steps and standardizing processes. Engineers identify potential risks related to materials, tolerances, or production feasibility and collaborate with internal teams to address them before delivery is affected.

Through strong technical knowledge and clear communication, the team improves customer experience. Accurate quotations, realistic timelines, and dependable manufacturing outcomes are key objectives.

This position reports to the Global Solution Engineering Director.

Key Responsibilities

Accurate and Timely Quoting

• Prepare precise cost estimates for CNC machining and related manufacturing processes.
• Conduct DFM analysis to identify risks, recommend design adjustments, and improve cost and lead time.
• Apply manufacturing knowledge to quote complex parts, including time-sensitive requests.

Technical Support and Expertise

• Interpret engineering drawings, GD&T requirements, and material specifications to assess feasibility.
• Suggest alternatives for difficult materials or complex part geometries.
• Advise on machining, finishing, and assembly processes.
• Provide manufacturing expertise across regions including the US, India, China, and Mexico while considering budget, timeline, and project priorities.

Customer Engagement and Education

• Communicate directly with customers to clarify requirements and address design questions.
• Share updates during quoting and project stages to maintain transparency.
• Explain trade-offs related to cost, lead time, and quality.

Cross-functional Collaboration

• Coordinate with Sales, Operations, Sourcing, Quality, and Logistics teams for smooth execution.
• Work with manufacturing partners to confirm capabilities, pricing, and delivery schedules.

Risk Identification and Mitigation

• Identify manufacturing challenges early to avoid delays or rework.
• Recommend alternate materials, tolerances, or processes when necessary.

Platform-driven Quoting

• Use internal platform tools to automate parts of the quoting workflow.
• Determine when to process quotes through the platform or escalate to high-touch quoting.

Desired Traits

• Detail oriented with strong documentation habits.
• Strong verbal and written communication skills in English.
• Ability to manage time effectively and work independently.
• Interest in sharing manufacturing knowledge with customers and colleagues.
• Bachelor’s degree in Mechanical Engineering or equivalent technical training.
• Understanding of GD&T and conventional coordinate tolerancing.
• Knowledge of manufacturability limitations for common metals and plastics.
• Exposure to custom mechanical manufacturing processes such as sheet metal, urethane casting, or injection molding.
• Hands-on experience with CNC machining and 3D printing.

The company values diverse perspectives and encourages applications from individuals of different backgrounds. The work environment emphasizes respect, collaboration, and continuous learning.