Software Engineer I at Qualifacts (Vadodara) | Fresher Role

Company Overview

Qualifacts provides behavioral health software and SaaS solutions that support clinical productivity, compliance, billing, state reporting, and business intelligence. Its platforms, including CareLogic, Credible, and InSync, serve organizations across the behavioral health, rehabilitation, and human services sectors.

The company supports more than 2,500 customers, representing around 75,000 providers who serve over 6 million patients. Qualifacts has been recognized in the 2022 and 2023 Best in KLAS Software and Services report for delivering top ranked behavioral health EHR solutions.

This role is based in the Vadodara office and requires working onsite five days a week.

Key Responsibilities

• Perform technical triage for reported issues by validating system behavior through reproduction, code analysis, and supporting evidence.
• Develop an end to end understanding of the EHR application, including frontend workflows and how user actions affect system behavior.
• Review and trace existing code paths to understand system interactions and identify potential failure points.
• Reproduce issues using workflows, test data, logs, configuration, and screenshots in lower or production-like environments.
• Evaluate reported problems to determine whether they can be investigated and identify missing details when required.
• Create structured investigation notes, including reproduction steps, expected versus actual behavior, impact, and supporting evidence for handoff to other teams.

Knowledge and Application

• Ability to read and understand web application code and database logic for troubleshooting and analysis.
• Interest in learning and navigating a large, established codebase and application environment.
• Understanding of relational data concepts and SQL.
• Ability to reason about how frontend actions affect backend system state.
• Experience using AI assisted development tools such as GitHub Copilot or Microsoft Copilot to support coding, debugging, and documentation tasks.

Problem Solving and Collaboration

• Comfort working with incomplete information while investigating issues and validating system behavior.
• Ability to draw evidence-based conclusions and determine when further investigation requires additional information.
• Collaborate with cross functional teams and communicate technical findings clearly in written and verbal discussions.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.
• 0 to 1 year of experience in software engineering, QA or automation, production support engineering, or technical investigation roles.
• Strong curiosity, attention to detail, and interest in debugging real system behavior.
• Ability to communicate investigation outcomes clearly in English, both in writing and discussion.
• Ability to apply AI tools for daily engineering tasks such as generating test cases, refactoring code, researching solutions, and improving productivity.