Qualifacts is a U.S.-based healthcare technology company that provides electronic health record (EHR) and software solutions specifically designed for behavioral health, addiction treatment, and human services organizations. Founded in 2000 and headquartered in Nashville, Tennessee, the company develops cloud-based platforms that help providers manage clinical documentation, billing, compliance, reporting, and care coordination. Its products are widely used by community mental health centers, nonprofit providers, and large behavioral health systems to improve operational efficiency and patient outcomes.
Following its merger with Credible Behavioral Health in 2020, the combined organization—often referred to as Qualifacts + Credible—became one of the largest specialized EHR providers in the behavioral health and human services market. With several hundred employees and thousands of provider organizations on its platforms, the company has built a strong reputation for purpose-built solutions tailored to behavioral health workflows. Qualifacts continues to invest in data analytics, interoperability, and integrated care capabilities to support value-based care and expanding digital health initiatives across the sector.
