Salesforce is Hiring Content Writing Analyst (Bangalore/Hyderabad) | Freshers Eligible

About Futureforce University Recruiting

Our Futureforce University Recruiting program focuses on attracting, retaining, and cultivating talent. Interns and new graduates work on impactful projects that influence our business operations, providing them with opportunities to make a tangible difference in our company's future. With offices globally, our recruits can collaborate and connect with colleagues worldwide. We offer job shadowing, mentorship programs, talent development courses, and more.

About Salesforce

Salesforce is the leading AI CRM, where individuals and agents collaboratively drive customer success. Here, ambition meets action, technology meets trust, and innovation is a core principle. The work landscape is evolving, and we are seeking Trailblazers who are passionate about improving business and the world through AI, fostering innovation, and upholding Salesforce's core values. If you are ready to advance your career at the company leading workforce transformation in the agentic era, you are in the right place. Agentforce represents the future of AI, and you are the future of Salesforce.

Content Marketing Analyst

Turn your interest in technology and explaining how things work into a career. If you are studying creative writing, journalism, programming, or science, possess a streamlined writing style, and aim to make software more user-friendly, we encourage you to apply. Our team in Hyderabad features one of the best technical writing groups in the industry. We collaborate with developers, quality engineers, product managers, and usability experts to enhance the Salesforce application's ease of use. Our work involves writing clear user interface text, online help, and developer guides. We also create Trailhead online learning tutorials, videos, and other user assistance to help customers utilize various business applications. This role is an excellent fit if you are self-directed, passionate about technology, and interested in producing high-quality documentation. You will learn innovative technical communication tools and Agile methodologies to build your career.

Responsibilities

• Create and update documentation and user assistance for Salesforce Products.

Required Experience and Skills

• Excellent writing and editing skills.
• Ability to meet tight deadlines.
• Ability to adhere to styles and processes.
• Knowledge of XML or HTML.
• Ability to learn new technologies quickly.
• Focus on quality and details.
• Strong team player.
• Customer advocate.
• Working towards a Bachelor's or Master's degree in a technical or communications field.

Desired Experience and Skills

• Experience with authoring and publishing tools.
• Experience with video and image editing software.

Salesforce is the global leader in customer relationship management (CRM) software. We pioneered cloud computing and are now delivering the next generation of social, mobile, and cloud technologies that help companies revolutionize their sales, service, marketing, and innovation processes, enabling them to become customer-centric organizations. We are recognized in Fortune Magazine’s “100 Best Workplaces for Millennials” and “Most Admired Companies” lists. Our CEO, Marc Benioff, was honored as one of the 2016 Highest Rated CEOs on Glassdoor. We are the fastest-growing among the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For. Our culture, which is described as “more human, less corporate,” is built around meaningful work, team success, and celebrating achievements. Join the #FutureForce team as an intern or a new college graduate to start your #dreamjob.