The Critical Accounts Program (CAP) within Experience Engineering is looking for a Trainee Associate Software Maintenance Engineer to join the Product Experience Engineering team. The role acts as a bridge between product development teams and the real-world product quality experienced by customers.
Unlike traditional development roles that focus on building new features, this team concentrates on platform stability and overall product quality. Work areas include complex environments such as Cluster Lifecycle, upgrades, and network migrations. The trainee will use a data driven approach with insights from CEE.next and CAP Quality Insights to identify major customer issues and create targeted test cases and code fixes for the engineering backlog.
This is a 6 month full-time trainee program. Participants will work with experienced open-source developers and receive hands-on mentorship while learning Red Hat technologies such as Red Hat Enterprise Linux (RHEL), OpenShift Container Platform, and virtualization. Based on performance and evaluation, the role may convert to a full-time position at the end of the program.
Red Hat is a leading provider of enterprise open source software solutions. The company delivers technologies across Linux, cloud, containers, and Kubernetes using a community driven approach. With teams operating in more than 40 countries, associates work across office, flexible, and remote environments depending on role requirements.
The organization encourages employees to contribute ideas regardless of title or tenure. Its open and inclusive culture supports collaboration, innovation, and solving complex problems through shared contributions.
Red Hat promotes a culture built on transparency, collaboration, and inclusion. The company aims to create an environment where individuals from diverse backgrounds and perspectives can share ideas, challenge assumptions, and drive innovation together.
Applicants are considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or other protected characteristics.
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Red Hat, Inc. is a globally recognized leader in open-source software solutions, founded in 1993 and headquartered in Raleigh, North Carolina, USA. The company is best known for its enterprise-grade Linux distribution, Red Hat Enterprise Linux (RHEL), and a wide range of products and services that enable organizations to build, deploy, and manage applications across hybrid cloud environments. Red Hat's mission is to unlock the potential of open-source innovation, empowering customers to achieve greater flexibility, scalability, and security in their IT infrastructure.
With over 20,000 employees worldwide, Red Hat operates as a subsidiary of IBM, following its acquisition in 2019. The company maintains a strong reputation for fostering collaboration within the open-source community and contributing to projects such as Kubernetes, OpenShift, and Ansible. Recent achievements include expanding its cloud-native offerings, strengthening partnerships with major cloud providers, and driving adoption of containerized workloads. Red Hat continues to be a trusted partner for enterprises seeking robust, open-source solutions in an increasingly digital and interconnected world.
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